Alexis Tristan
1262 Newbury Rd Spc 10
Summary
Front End Manager at Ralphs Grocery with a proven track record in enhancing customer service and operational efficiency. Expert in employee supervision and fraud prevention, I successfully minimized cash discrepancies while fostering a positive team environment. Recognized for rapid career advancement and commitment to exceptional service standards.
Overview
8
8
years of professional experience
Work History
Front End Manager
Ralphs Grocery
02.2017 - 03.2025
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Education
Diploma -
Thousand Oaks High Scool
Thousand Oaks, CASkills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
- Fraud prevention
- Operations management
- Accident response
- E-commerce platforms
Timeline
Front End Manager
Ralphs Grocery
02.2017 - 03.2025
Diploma -
Thousand Oaks High Scool
Similar Profiles
Amen HounsouAmen Hounsou
Cashier at Ralphs GroceryCashier at Ralphs Grocery
Turner PerezTurner Perez
Cashier at Ralphs GroceryCashier at Ralphs Grocery
Teresa FullerTeresa Fuller
Store Manager at Ralphs GroceryStore Manager at Ralphs Grocery