Alexis Szabo
Toronto,ON
Summary
Adept at strategic training and project management, I significantly enhanced team performance at Canada's Wonderland by implementing tailored training plans and streamlining operations. My approach combines data analysis with strong supervision skills, fostering a culture of growth and efficiency. Achievements include improving compliance, reducing shrinkage, and driving company-wide initiatives for better performance.
Overview
8
8
years of professional experience
Work History
Operations Office Manager
Canada's Wonderland
09.2021 - Current
- Identified skill gaps and worked with department managers to build and implement different training plans tailored to specific needs.
- Maintained accurate training records for ride operators, ensuring compliance and audit readiness for external review.
- Facilitated workshops for newly promoted supervision members to ensure success in their new position.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Store Manager
Bluenotes
08.2016 - 08.2021
- Mentored new hires through comprehensive onboarding, and conducted regular performance reviews that provided constructive feedback to drive success and growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees within the budget.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through consistent recognition of individual achievements.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Education
Criminology
University of Toronto
Mississauga, ONSkills
- Data analysis & evaluation
- Task prioritization
- Highly organized with attention to detail
- Strategic training and planning
- Strong supervision
- Project management
Accomplishments
- Developed a new training structure for associates based off of audit scores from the previous year to achieve higher results.
- Developed a system to track certifications to ensure that each associate has been properly trained in position.
Languages
English
Native or Bilingual
Timeline
Operations Office Manager
Canada's Wonderland
09.2021 - Current
Store Manager
Bluenotes
08.2016 - 08.2021
Criminology
University of Toronto
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