Alexis Snell
Rolling Hills Estates
Summary
Customer Service Professional experienced in delivering exceptional service in customer-driven industries. Managed multiple priorities while maintaining a positive attitude and demonstrated readiness to take on additional responsibilities to achieve team goals.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Phlebotomist
Biolife Plasma Services
Lakewood
09.2025 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipuncture procedures to collect blood samples from patients.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Educated patients on collection processes and addressed concerns to enhance cooperation and reduce anxiety.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Prioritized daily work tasks to ensure timely collection and processing of specimens.
- Centrifuged blood samples following clinical protocols.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Ensured proper storage and transportation of specimens to maintain sample integrity.
- Packaged and shipped specimens to central lab daily.
- Participated in quality assurance and competency assessment initiatives.
- Assisted in training and onboarding new phlebotomists.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided guidance and support to laboratory personnel.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Performed venipunctures, finger sticks
- Used personal protective equipment correctly to protect coworkers and patients.
- Used personal protective equipment correctly to protect coworkers and patients.
Mobile Esthetician
Soothe
10.2022 - Current
- Created spa-like environment for clients, enhancing relaxation and comfort during services.
- Performed a variety of facial treatments and body therapies for clients.
- Administered diverse facial treatments and body therapies tailored to client needs.
- Ensured cleanliness and organization of treatment rooms and equipment, promoting a safe and inviting atmosphere.
Independent contractor
Uber/ Grub hub /Postmates
Los Angeles
09.2015 - 07.2025
- As an on-demand delivery driver provided service to users that requested deliveries of food products and or small items from all types of local stores and restaurants. Deliveries of these items would be to the user home or office. Greeted passengers. Drove passengers safely to/from their destinations. Performed vehicle inspection to manage preventive maintenance and regularly cleaned vehicle to perform better customer satisfaction. Maintained excellent communication with passengers. I worked for Postmates the longest time till 2020.
- Delivered food to customers quickly, ensuring timely service. to customers according to specified guidelines.
- Maintained communication with customers regarding order status and inquiries. with customers for order updates and inquiries.
- Navigated routes efficiently using mobile applications for timely deliveries. using mobile applications for optimal route planning.
Home Care Aid
Motherly Comfort Home Care, LLC
10.2023 - 11.2024
- Assisted clients with daily living activities and personal care needs.
- My duties are: Performed light housekeeping, prepared meals, assisted with dressing, grooming, bathing & hygiene, supported mobility, managed toileting/incontinence care, and provided feeding assistance for both mobile and bed-bound clients.
- Maintained a clean and safe environment in client homes.
- Provided companionship and emotional support to enhance client well-being.
Esthetician
Burke Williams
Santa Monica
08.2022 - 10.2023
- I was trained to do European style facials that would activate the lymphatic system, which drains any blockages. Performed skin peels and full body waxing on arms, legs, bikini area, back, and mustache in a spa environment. Back facials as well.
- Executed diverse facial treatments in a spa setting. using high-quality products.
- Performed various facial treatments with high-quality products to enhance skin health.
- Educated clients on tailored skincare routines and effective product usage to improve skin outcomes.
Licensed Beauty Advisor
Sephora
02.2022 - 10.2022
- Trained in retail sales, interacted with brand ambassadors from Benefit, Givenchy, Gucci, and others to enhance product knowledge and customer engagement. I provided waxing services for eyebrows, lips, and chin, as well as strip lashes and makeup applications. I cleaned make-up brushes, ordered inventory, and took ongoing classes that were provided.
- Guided customers in selecting beauty products based on individual needs. Guided customers in choosing suitable beauty products based on their unique preferences.
- Educated customers about product ingredients and benefits for informed choices.
- Assisted customers in selecting beauty products tailored to their needs.
Picker
Randstad
11.2021 - 02.2022
- Executed order placements on conveyor belt after completing induction training in picking department.
- Sorted and organized products for efficient retrieval and shipment.
- Sorted and organized products to enhance retrieval speed and optimize shipment processes.
- Coordinated with team members to ensure seamless workflow and timely order fulfillment.
Ambassador
LAZ Parking
09.2019 - 04.2020
- I was a brand ambassador for LAZ parking, I assisted passengers either to airport terminals, or to rideshare company’s ex: Uber, and Lyft.
- Greeted customers, delivering exceptional service and enhancing their experience at parking facilities.
- Assisted with parking lot operations and ensured smooth vehicle flow.
- Assisted with parking lot operations, ensuring efficient vehicle flow and a seamless experience for customers.
Runner, Loader, and Unloader Yusen
Simplified Labor Staffing Solutions Inc
07.2019 - 09.2019
- Loaded and unloaded equipment to facilitate timely transport and usage.
- Transported products between warehouse zones to streamline operations. to different zones within the warehouse. Loaded products from runners into trucks for distribution. from the runners into the trucks to be sent out. Unloaded incoming products from trucks upon arrival. Unloaded incoming products from trucks upon arrival.
- Coordinated timely delivery of materials to various job sites.
- Supported team members by organizing work areas for improved efficiency.
Temporary Assignment
Elite Placement Group
10.2014 - 10.2014
- Coordinated setup of Los Angeles Convention Center for event. Coordinated the autograph line for attendees at the event. Distributed event information to attendees in a clear manner. Took down props and cleaned area. Provided assistance to celebrities during their appearances at events.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Administrative Support
Hollywood OS
01.2005 - 12.2005
- Processed bank deposits to ensure timely financial transactions. Managed mailing and shipping supplies to maintain efficient office operations. Utilized various computer applications including Office, Excel, and PowerPoint to enhance productivity: Utilized Office, Excel, and PowerPoint to streamline tasks.. Conducted client meetings to facilitate enrollment and improve client relations.
- Provided administrative support to Social Services staff.
- Assisted trainers by organizing materials and managing session logistics.
- Provided administrative support such as data entry and document scanning.
Office Support
Capital Records Hollywood CA
06.2004 - 12.2004
- Operated office machines including photocopiers, scanners, and voicemail systems to ensure seamless office functions. Responded to incoming phone calls promptly, ensuring effective communication. Executed data entry tasks using computer systems to maintain accurate records. Worked with Lawyers on clients' projects. Dispatched professional CDs to clients, enhancing communication and project presentation. Drafted letters and documents for VPs. Assembled press release kits for distribution to enhance public relations efforts. Reviewed sound scan reports to monitor performance and trends in music releases.
- Provided general office support such as answering phones, responding to emails, ordering supplies.
- Executed photocopying, faxing, and scanning of documents.
- Operated office machines including photocopiers, scanners, and voicemail systems to ensure seamless office functions. Answer telephones. Computer data entry. Worked with Lawyers on clients' projects. Dispatched professional CDs to clients, enhancing communication and project presentation. Prepared letters and documents for VPs, contributing to effective executive communication. Package press release kits. Check sound scan reports.
Education
Certificate - Phlebotomy
AUMT Institute
Torrance, CACertificate - Esthetician
Aveda Institute
Westwood, CANon graduate - Liberal Arts
West Los Angeles College
Culver City, CANon graduate - Liberal Arts
Santa Monica College
Santa Monica, CADiploma -
Pacific Palisades High School
PalisadesSkills
- Venipuncture
- Blood collection
- Patient assessment
- Sample preparation
- Specimen handling
- Patient preparation
- Sample labeling
- Infection control
- Bloodborne pathogen training
- Quality control
- Safety compliance
- HIPAA
- Patient confidentiality
- Medical terminology
- Consultations
- Client intakes
- Records administration
- Medical records maintenance
- Records management
- Data entry
- Communication
- Sanitation practices
- On-site testing
- Equipment maintenance
- Compliance management
- Recording data
- Skincare service
- On-site testing
- Data entry
- Compliance management
Certification
- Esthetician
- October 2021 to February 2022
- I graduated from the institute of Aveda in Westwood. I am able to give skin treatments, facials, make-up applications, and hair removal.
- Lash extensions
- I am certified to do lashes extensions, I took a course at: Typsy Sugar Training Academy
Volunteer Work
- South Bay Botanical Gardens
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Maintained clean, neat, and operational facilities to serve program needs.
Work history
01-2015
Timeline
Phlebotomist
Biolife Plasma Services
09.2025 - Current
Home Care Aid
Motherly Comfort Home Care, LLC
10.2023 - 11.2024
Mobile Esthetician
Soothe
10.2022 - Current
Esthetician
Burke Williams
08.2022 - 10.2023
Licensed Beauty Advisor
Sephora
02.2022 - 10.2022
Picker
Randstad
11.2021 - 02.2022
Ambassador
LAZ Parking
09.2019 - 04.2020
Runner, Loader, and Unloader Yusen
Simplified Labor Staffing Solutions Inc
07.2019 - 09.2019
Independent contractor
Uber/ Grub hub /Postmates
09.2015 - 07.2025
Temporary Assignment
Elite Placement Group
10.2014 - 10.2014
Administrative Support
Hollywood OS
01.2005 - 12.2005
Office Support
Capital Records Hollywood CA
06.2004 - 12.2004
Certificate - Phlebotomy
AUMT Institute
Certificate - Esthetician
Aveda Institute
Non graduate - Liberal Arts
West Los Angeles College
Non graduate - Liberal Arts
Santa Monica College
Diploma -
Pacific Palisades High School