Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Simmons

Etobicoke,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Medical Administration

Lisa Fruitman Dentistry
01.2021 - Current

A Healthcare Administrator responsible for creating employees schedules.

Monitoring Budgets

Ensuring Compliance with state laws and regulations, and maintaining patient records.

Coordinate with dentists to identify issues and work around to solve them.

Managing Security and Telecommunications Systems

Handling inquiries and Complaints via telephone or email or in person correspondence.

Payroll,

Selling products on site

Administrative Clerk

PACE Cardiology
09.2019 - 01.2021
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Collaborated with cross-functional teams to develop process improvements that enhanced workflow within the office environment.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Provided vital support during audits by compiling documentation requested by auditors quickly and efficiently.
  • Utilized productivity tools to complete tasks and improve performance.

Realistate Assistant

Remax Crosstown
01.2019 - 09.2020
  • Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
  • Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
  • Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Contributed to successful marketing campaigns by creating visually appealing promotional materials for properties and open houses.
  • Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.

BB Berners

Alexis Simmons
02.2018 - Current
  • Owner of BB Berners, with a strong reputation for quality dogs through maintaining high breeding standards.
  • Developed strong relationships with clients through attentive communication and follow-up support.
  • Increased demand for puppies by building a positive online presence through social media and website updates.
  • Provided exceptional client service, guiding prospective owners through the adoption process to ensure successful placements.
  • Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
  • Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
  • Enhanced client trust by offering lifetime support for adopted dogs, including advice on training, behavior issues, healthcare decisions.
  • Fed, groomed and watered 30 Bernedoodles in the 5 year span
  • Oversaw artificial insemination processes and Vetinaryequipment uses to maintain efficiency and animal safety.

Education

Medical Administrative Assistant

CTS Canadian Career College
02.2021

High School Diploma -

Bear Creek Secondary School
Barrie, ON
06.2019

Skills

  • Teamwork and Collaboration
  • Conflict Resolution Abilities
  • Empathy and Compassion
  • Time Management Mastery
  • Workload Management
  • Problem-Solving
  • Multitasking and Organization
  • Computer Skills
  • Phone and Email Etiquette

Timeline

Medical Administration

Lisa Fruitman Dentistry
01.2021 - Current

Administrative Clerk

PACE Cardiology
09.2019 - 01.2021

Realistate Assistant

Remax Crosstown
01.2019 - 09.2020

BB Berners

Alexis Simmons
02.2018 - Current

Medical Administrative Assistant

CTS Canadian Career College

High School Diploma -

Bear Creek Secondary School
Alexis Simmons