Alexis Silliman

Cashier/Barista

Crimson

08.2023 - Current

Maintained cleanliness in the front area by wiping tables, restocking utensils, sweeping, and cleaning windows as needed.
Greeted customers, assisted with taking orders, and answered questions about the menu.
Prepared a variety of coffee and tea beverages, including cappuccinos, lattes, Americanos, and teas.
Morning Crew Responsibilities: Set up the restaurant by arranging tables and chairs, preparing sauces, cutting pita, making lemonades and water, and setting up the register.
Night Crew Responsibilities: Restocked utensils, organized drinks, cleaned the coffee and beverage stations, took out the trash, and counted register revenue to secure in the safe.
Assisted in food service by delivering plates, helping in the packing area, preparing sides, packaging meals, and setting up orders for dine-in and delivery, especially during rush hours or when covering breaks.
Trained new employees on general tasks and workplace policies.
Handled challenging situations with homeless individuals, calmly addressing disruptions such as shouting or throwing items.
Assisted customers with returns, refunds and resolving transaction issues.

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