Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Alexis Sakellarakos

Millbrook,ON

Summary

I am an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. I maintain a focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server /Shift Supervisor

The Pastry Peddler
11.2021 - 11.2023
  • Oversaw daily operations of a service team, delegated tasks, and trained new staff.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about the performance of the restaurant and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Bussed and reset tables to keep the dining room and work areas clean.

Server/Bartender

The Social Bar And Table
03.2021 - 10.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Crew Member

Tim Horton's
01.2020 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Crew Member Trainer

McDonald's
10.2018 - 12.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Maintained current knowledge of all team position requirements.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

O'Neill Collegiate And Vocational Institute
Oshawa, ON
06.2020

Skills

  • Verbal and Written Communication
  • Food Safety
  • Storage Organization
  • Natural Leadership
  • High-Volume Dining

Certification

Food Handlers Certificate

Smart Serve Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server /Shift Supervisor

The Pastry Peddler
11.2021 - 11.2023

Server/Bartender

The Social Bar And Table
03.2021 - 10.2021

Crew Member

Tim Horton's
01.2020 - 08.2020

Crew Member Trainer

McDonald's
10.2018 - 12.2019

High School Diploma -

O'Neill Collegiate And Vocational Institute

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Alexis Sakellarakos