Alexis Royer
London,Canada
Summary
Dynamic professional with extensive experience in training and development at HMCS Prevost and NAVRES HQ. Excelled in identifying skill gaps and developing targeted training programs, leveraging expertise in e-learning development and facilitation techniques. Proven track record in enhancing team efficiency and operational readiness through innovative training solutions and effective program management.
Overview
7
7
years of professional experience
Work History
Recruit Training Officer
HMCS Prevost
London, ON
08.2024 - 06.2025
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
SO Readiness & Analytics
NAVRES HQ
Québec, QC
01.2021 - 04.2021
- Coordinated cross-functional teams to execute large-scale moves, minimizing downtime and maintaining operational readiness.
- Developed and maintained knowledgeable and productive team of employees.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reviewed established business practices and improved processes to reduce expenses.
Training Officer
HMCS Prevost
London, ON
08.2022 - 09.2024
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
GEO Clerk
PCC(Q)
Québec, QC
05.2020 - 09.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Managed GEO contracts for the Naval Reserves.
SO Tasking
PCC(Q)
05.2020 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
SO GRIEVANCE AND RELOCATION
NAVRES HQ
Québec, QC
06.2018 - 03.2020
- Processed and finalized appeals and grievances within policy turnaround time.
- Remained knowledgeable regarding organisation policies and procedures and current developments within operational departments.
- Submitted verbal and written notification to members and providers.
- Upheld organization''s reputation as a compliant plan sponsor by staying current on all relevant regulations and guidelines governing the appeals and grievances process.
Education
International Relations - Political Sciences
Bishop's University
Sherbrooke, QC06.2018
Skills
- Train-the-trainer
- Facilitation techniques
- E-learning development
- Class design
- Lesson development
- Lesson planning
- Training delivery
- Employee mentoring
- Learning management systems
- Technological integration
- Adult learning theory
- Training metrics
- Program management
- Diversity and inclusion
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Recruit Training Officer
HMCS Prevost
08.2024 - 06.2025
Training Officer
HMCS Prevost
08.2022 - 09.2024
SO Readiness & Analytics
NAVRES HQ
01.2021 - 04.2021
GEO Clerk
PCC(Q)
05.2020 - 09.2020
SO Tasking
PCC(Q)
05.2020 - 06.2020
SO GRIEVANCE AND RELOCATION
NAVRES HQ
06.2018 - 03.2020
International Relations - Political Sciences
Bishop's University