Alexis Rivera
Valley Springs
Summary
Dynamic and adaptable with experience as a Cash Register Operator at McDonald's, excelling in customer service and transaction accuracy. A quick thinker and problem solver, I enhanced store reputation through efficient service and teamwork, while also mastering electronic health records as a Medical Receptionist Intern.
Overview
2
2
years of professional experience
Work History
Cash Register Operator
McDonald's
Angels Camp, CA
04.2025 - 08.2025
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted in maintaining cleanliness and organization of work area to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Supported training of new staff on cash handling processes and customer service standards.
- Reduced wait times for customers by quick transaction processing and multitasking abilities.
- Enhanced store reputation with friendly customer service and accurate transaction processing.
- Assisted customers with locating items within the store, enhancing their overall shopping experience.
- Resolved customer complaints, ensuring their overall satisfaction with their eating experience.
- Handled customer complaints with ease and resolved problems respectively
Medical Receptionist Intern
Valley Springs Health & Wellness Center
Valley Springs, CA
09.2023 - 04.2024
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments, coordinating with providers to optimize clinic flow.
- Maintained electronic health records, ensuring accuracy and confidentiality.
- Answered phone calls, providing information and resolving patient inquiries promptly.
- Collected and verified patient insurance information for billing purposes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Arts -
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Calaveras High School
San Andreas, CA2024
Skills
- Fast learner
- Adjusted to all working positions by Month 2
- Great with customers
- Grit
- Quick thinker
- Problem Solver
Timeline
Cash Register Operator
McDonald's
04.2025 - 08.2025
Medical Receptionist Intern
Valley Springs Health & Wellness Center
09.2023 - 04.2024
Bachelor of Arts -
San Joaquin Delta College
High School Diploma -
Calaveras High School