Alexis Olalde

Greet and assist customers with answers to questions. Help customers complete and join reward programs. Communicate with customers and team members to solve problems, processing both cash and card purchases and returns. Maintained a clean and inviting checkout area, contributing to an enjoyable eating experience for customers. Resolved customer complaints professionally, maintaining a positive brand image. Assist with merchandising tasks as needed to maintain store appearance standards and promote product visibility. Handling cash with high accuracy and care to check bills for fraud.

A Direct Support Professional (DSP) works directly with 4 individuals who live in a residential facility, all whom have Intellectual, Developmental, Physical, And Behavioral complications. Assist with activities of daily living that include Personal Care, Dressing, Bathing assistance and Meal Preparation as needed to maintain appropriate hygiene. Distribute medications to individuals then properly document in the Medication Administration Record. Assist on all household chores, yard maintenance and keeping the home neat and clean always, The (DSP)'S primary duty is to follow each individuals service plan and provide active treatments accordingly as well as other duties assigned.

Welcomed customers and helped determine their needs upon ordering. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Served food and beverages promptly with focused attention to customer needs. Bussed and reset tables to keep dining room and work areas clean. Assisted in training new hires, providing guidance on restaurant standards and best practices. Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Used slow periods to restock supplies, ice, trays, and delivery bags.