Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Nolie

Alert Bay,BC

Summary

Dynamic and dedicated professional with a strong background in customer service and office administration at Seawolfadventures. Proven ability to enhance visitor satisfaction through effective communication and time management. Skilled in data entry and maintaining confidentiality, consistently delivering positive experiences and fostering relationships with clients.


work well with children, i have worked with the youth program at Whe-la-la-u as well as some on call work at tlisalagilakw school. . I loved helping out with the cultural celebration and the salmon prince and princess pageant when asked. for a brief period i was in a health care aide course but due to mental health i with drew my position

Overview

14
14
years of professional experience

Work History

Office Assistant

Seawolfadventures
06.2025 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Tour Guide

Seawolfadventures
05.2024 - 10.2024
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.

Housekeeper

Island Health
10.2020 - 08.2023
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Receptionist and Youth Worker

Whe-la-la-u Area Council
03.2013 - 09.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • prepared snacks and beverages for children
  • organized activities and games
  • helped with homework and art

Housekeeper

Ocean View Cabins (alert Bay Cabins)
07.2012 - 10.2012
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Summer Student

Umista Culteral Center
07.2011 - 08.2011
  • organized displays and gallery
  • welcomed guests with overview of museum
  • setup and clean up of activities
  • type out ledgers of masks

Education

High School Diploma -

North Island Secondary School
Port McNeill, BC
06-2014

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication

Timeline

Office Assistant

Seawolfadventures
06.2025 - Current

Tour Guide

Seawolfadventures
05.2024 - 10.2024

Housekeeper

Island Health
10.2020 - 08.2023

Receptionist and Youth Worker

Whe-la-la-u Area Council
03.2013 - 09.2013

Housekeeper

Ocean View Cabins (alert Bay Cabins)
07.2012 - 10.2012

Summer Student

Umista Culteral Center
07.2011 - 08.2011

High School Diploma -

North Island Secondary School

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Alexis Nolie