Alexis Medina

Medical Assistant/Administrative Assistant

John Dai Vo MD Pediatrics

06.2016 - Current

Assisted in patient intake, ensuring accurate documentation and efficient workflow.
Administered vaccinations and performed routine lab tests under physician supervision.
Coordinated appointment scheduling, optimizing patient flow and minimizing wait times.
Educated patients on treatment plans, enhancing understanding and compliance.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Managed patient scheduling, ensuring optimal appointment flow and reducing wait times.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.