Medical Office Administrator adept at coordinating records, managing schedules and working with Windsor Regional Hospital and other outpatient specialists to arrange ongoing medical care. Knowledgeable about medical terminology, testing and conditions related to, but not limited to Internal Medicine . Pursuing a new professional challenge with room for advancement.
Overview
4
4
years of professional experience
Work History
Dining Room Server
Amica Mature Lifestyles
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained resident satisfaction with timely table check-ins to assess food and beverage needs.
Maintained clean and organized dining areas to uphold dining room hygiene standards.
Built long-lasting relationships with residents.
Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Medical Office Administrator
Dr. Mazzetti. Dr. Jacobs & Dr. Hugel
02.2022 - Current
Pulled charts and prepared for nurse and doctor assessment.
Verified benefits and worked with insurance companies to obtain payments.
Reviewed and sent medical records to other physicians upon request.
Entered procedure codes and diagnosis codes into medical billing software.
Managed appointments, registrations and patient relations in busy Internal Medicine office.
Devised appointment guidelines and schedules for IV infusion drugs, bone marrow biopsies, nuclear medicine tests and various diagnostic imaging testing at a multitude of hospitals, specifically Windsor Regional Hospital.
Highly skilled in Accuro EMR with familiarity of Oscar and PS Suite EMR.
Medical Office Assistant
Dr. Fernandez-Codina
02.2022 - Current
Answered telephone calls and emails to offer information regarding appointments.
Provided prompt, polite and professional in-person and telephone customer service.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Requested FIN numbers from Medical Daycare at Windsor Regional Hospital to place IV therapy orders for patients.
Activity Coordinator
Amica Mature Lifestyles
04.2019 - 12.2019
Developed and implemented themes and activities for seniors.
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Education
Diploma - Medical Office Assistant
TriOS College
7610 Tecumseh Rd E Windsor ON
02.2022
French Studies- Intermediate
College Boreal
7515 Forest Glade Dr Windsor
05.2020
Skills
Workflow Processes
Patient Relations
Direct Patient Care
Medical Terminology Knowledge
Recording Vital Signs
Drug Administration
Patient Assessments
Emotional Intelligence
Languages
English
Native or Bilingual
French
Limited Working
Arabic
Elementary
Timeline
Medical Office Administrator
Dr. Mazzetti. Dr. Jacobs & Dr. Hugel
02.2022 - Current
Medical Office Assistant
Dr. Fernandez-Codina
02.2022 - Current
Activity Coordinator
Amica Mature Lifestyles
04.2019 - 12.2019
Dining Room Server
Amica Mature Lifestyles
Diploma - Medical Office Assistant
TriOS College
French Studies- Intermediate
College Boreal
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