ALEXIS MACMASTER
Saskatoon
Summary
Hardworking Student offering full-time work experience and extensive knowledge of pharmacy and customer service subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Coordinator
McKesson Specialty Health
10.2022 - Current
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Updated computer system with current customer, payment and inventory information.
- Trained new pharmacy staff on computer system and drug management protocols.
- Organized client information into correct profiles while maintaining confidentiality.
- Collaborated with Patient Support Programs to ensure patients received medication on time and with proper insurance coverage.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2021 - 07.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours, pharmacy procedures, and any information about COVID-19 vaccinations.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Trained new pharmacy staff on computer system and drug management protocols.
Receptionist
Summit Chiropractic + Health
12.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area and patient rooms clean and neat to give visitors a positive first impression.
- Answered telephone lines to confirm appointments, communicate with patients, and resolve insurance billing issues
- Adhered to strict guidelines to protect patient privacy
Lift Operator/Customer Experience Hostess
Skyline Luge
05.2019 - 11.2019
- Operated lifts and assisted guests to ensure safety and a great experience
Lift Operator
WinSport
11.2018 - 03.2019
- Operated chair lift and performed other guest service focused activities for winter season
- Was responsible for safety and customer satisfaction of ski hill guests.
Education
Doctor of Pharmacy -
University of Saskatchewan
Saskatoon, SKSkills
- Brand Ambassador
- Customer retention
- Cash management
- Team Building
- Customer Service
- Data Accuracy
- Medication Storage and Labeling
- Insurance Billing
- Answering and Routing Calls
Timeline
Pharmacy Coordinator
McKesson Specialty Health
10.2022 - Current
Receptionist
Summit Chiropractic + Health
12.2021 - 07.2022
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2021 - 07.2022
Lift Operator/Customer Experience Hostess
Skyline Luge
05.2019 - 11.2019
Lift Operator
WinSport
11.2018 - 03.2019
Doctor of Pharmacy -
University of Saskatchewan
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