Hardworking Student offering full-time work experience and extensive knowledge of pharmacy and customer service subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Coordinator
McKesson Specialty Health
10.2022 - Current
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Updated computer system with current customer, payment and inventory information.
Trained new pharmacy staff on computer system and drug management protocols.
Organized client information into correct profiles while maintaining confidentiality.
Collaborated with Patient Support Programs to ensure patients received medication on time and with proper insurance coverage.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2021 - 07.2022
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Answered telephones and provided information about order status, store hours, pharmacy procedures, and any information about COVID-19 vaccinations.
Merchandised over-the-counter goods and rotated stock.
Received incoming supplies and stocked in correct locations.
Trained new pharmacy staff on computer system and drug management protocols.
Receptionist
Summit Chiropractic + Health
12.2021 - 07.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area and patient rooms clean and neat to give visitors a positive first impression.
Answered telephone lines to confirm appointments, communicate with patients, and resolve insurance billing issues
Adhered to strict guidelines to protect patient privacy
Lift Operator/Customer Experience Hostess
Skyline Luge
05.2019 - 11.2019
Operated lifts and assisted guests to ensure safety and a great experience
Lift Operator
WinSport
11.2018 - 03.2019
Operated chair lift and performed other guest service focused activities for winter season
Was responsible for safety and customer satisfaction of ski hill guests.
Customer Care Advisor and Application Processing at McKesson Specialty HealthCustomer Care Advisor and Application Processing at McKesson Specialty Health