Alexis Lopez

• Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
• Provided exceptional service by effectively addressing customer inquiries and complaints.
• Trained new employees on safety protocols, enhancing overall team compliance and readiness.
• Collaborated with team members to streamline kitchen workflows during peak hours, improving order completion times.
• Managed daily cash register operations, ensuring accurate transactions of credit cards and proper cash handling.
• Trained new employees on safety protocols and procedure.
• Addressed customer inquiries and complaints, contributing to positive guest experiences and satisfaction.
• Assisted customers at front counter and drive-thru, ensuring efficient service.

• Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
• Delivered exceptional customer service, enhancing guest satisfaction through personalized interactions.
• Collaborated with team members to streamline kitchen workflows during peak hours, for completion of orders.
• Collaborated with team members to streamline kitchen workflows during peak hours, for completion of orders.
• Managed daily cash register operations, ensuring accurate transaction of credit card transactions and proper cash handling.
• Trained new employees on safety protocols and procedures.
• Resolved customer inquiries and complaints effectively, contributing to a positive dining experience.
• Worked the front counter, drive-thru, and other areas.

• Managed daily cash register operations, ensuring accurate transactions of credit

attentive and personalized interactions.

• Delivered exceptional customer service, ensuring guest satisfaction through

Collaborated with team members to streamline kitchen workflows during peak

Instructed new employees on safety protocols and procedures.•

• Collaborated with team members to streamline kitchen workflows during peak

and adherence to safety standards.

Assisted in maintaining cleanliness and organization of dining and kitchen areas.

• Operated fryer stations and equipment efficiently, ensuring consistent food quality

Worked front counter, drive-thru and other areas.•

• Provided exceptional service by effectively addressing customer inquiries and

complaints.

• Delivered attentive customer service on sales floor, fitting rooms, and cash wrap.
• Processed transactions accurately using POS systems and handled purchases, returns, and exchanges.
• Replenished merchandise from stockroom, ensuring size availability and organized backstock.
• Merchandised displays and folded product to maintain Hollister Co. brand standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assessed customer needs and recommended products to support informed purchase decisions.
• Helped customers locate products and checked the store system for merchandise at other sites.
• Operated POS systems to process sales, returns, and exchanges accurately.
• Replaced price labels and updated signage to reflect current promotions and inventory changes.

• Monitored student behavior, redirected disruptions, and maintained orderly learning environment.
• Monitored student behavior, redirected disruptions, and maintained an orderly learning environment.
• Prepared instructional materials, organized supplies, and handed out activities and paperwork for daily lessons.
• Guided classroom routines, modeled expectations, and promoted consistent student engagement.

• Provides a basic understanding of human behavior and cognition, along with critical thinking and communication skills.
• Anne Ropes Scholarship Recipient
• 3.8 GPA

• A scientific approach to the study of human society, utilizing a variety of theories and research methods to understand the interaction between human groups and the influence they have on each other.
• Anne Ropes Scholarship Recipient
• 3.8 GPA