Alexis lopez
San Diego
Summary
Adept at enhancing guest experiences, I leveraged hospitality service expertise and a strong work ethic at Sycuan Casino Resort, excelling in high-volume dining settings. My ability to manage multiple tasks efficiently, coupled with a professional appearance, significantly improved service quality and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Sycuan Casino Resort
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server / Food Runner
Coronado Brewing Company
05.2022 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma - General
Point Loma High School
San Diego, CA07.2011
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- High volume dining
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Sycuan Casino Resort
09.2022 - Current
Server / Food Runner
Coronado Brewing Company
05.2022 - Current
High School Diploma - General
Point Loma High School
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