Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Liza Martinez

Cudahy

Summary

Strong customer service, team management, and operational management abilities are brought by this results-driven retail professional with leadership experience as a Key Holder at Torrid. In addition to being a trustworthy and kind individual, I have practical expertise as a personal care assistant, giving careful attention to the elderly and caring children. competent in establishing trustworthy connections with clients and families, helping with everyday life activities, and keeping a safe and encouraging atmosphere. Passionate to delivering outstanding treatment

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Key holder

Torrid LLC
03.2024 - 08.2025

• Delivered exceptional customer service by assisting clients with styling, product selection, and size recommendations in a fast-paced retail environment.

• Consistently met and exceeded daily sales goals through effective communication and upselling techniques.

• Operated cash registers, handled returns and exchanges, and maintained accurate cash drawer balances.

• Opened and closed the store as a Key Holder, ensuring security procedures and company policies were followed.

• Supervised sales floor operations, delegated tasks to team members, and provided leadership support in the absence of the Store Manager.

• Assisted with visual merchandising, inventory management, shipment processing, and floor replenishment.

• Resolved customer concerns professionally to maintain positive brand representation and customer loyalty.

Kitchen Volunteer

Saint Bernards Church
Bellflower, CA

• Assisted in preparing and serving meals to community members in a fast-paced kitchen environment.

• Followed food safety and sanitation guidelines to ensure cleanliness and prevent cross-contamination.

• Helped with food portioning, packaging, and distribution.

• Maintained an organized workspace by washing dishes, sanitizing surfaces, and restocking supplies.

• Collaborated with team members to serve large groups efficiently and respectfully.

• Provided friendly, compassionate service to individuals from diverse backgrounds

Pick/pack associate - Returns associate

Vans Distribution Center
09.2023 - 12.2023

• Picked, packed, and prepared customer orders accurately and efficiently for shipment.

• Used RF scanners and warehouse systems to track inventory and ensure order accuracy.

• Conducted quality checks on products to prevent damaged or incorrect shipments.

• Organized and stocked inventory in designated warehouse locations.

• Maintained a clean and safe work environment in compliance with company standards.

• Collaborated with team members and supervisors to meet daily production targets.

• Assisted with cycle counts and inventory audits to maintain accurate stock levels

Education

High School Diploma -

Norwalk Highschool
Norwalk, CA
06-2023

Skills

  • Team Leadership and supervision in a fast-paced retail environment
  • Customer Service excellence and conflict resolution
  • Cash Handling, register management, and deposit preparation
  • Sales goal achievement and performance coaching
  • Staff training and onboarding of new associates
  • Inventory Control & Loss Prevention
  • RF Scanners & Warehouse Systems
  • Time Management & Multitasking
  • Personal hygiene and Mobility support and safe transfers
  • Meal preparation and feeding assistance

    Companionship and emotional support

    Experience working with elderly clients

    Experience babysitting young children

    Patient, empathetic, and attentive

    Strong communication skills

    CPR/First Aid

    Food handlers certificate

    Reliable and punctual

    maintained a clean, safe, and organized environment to prevent falls and injuries

Certification

  • California Food Handlers State Food Safety 08/2025-08/2028
  • Basic Life Support American Red Cross Focus health corporation 11/2025-11/2027

Timeline

Key holder

Torrid LLC
03.2024 - 08.2025

Pick/pack associate - Returns associate

Vans Distribution Center
09.2023 - 12.2023

Kitchen Volunteer

Saint Bernards Church

High School Diploma -

Norwalk Highschool
Alexis Liza Martinez