Alexis Lee
Hayward
Summary
Resourceful Specialty Assistant Store Manager known for high productivity and efficient task completion. Possess key skills in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and improve store operations.
Overview
12
12
years of professional experience
Work History
Specialty Assistant Store Manager
The Home Depot
San Mateo
03.2014 - Current
- Assisted in managing daily store operations and staff scheduling.
- Provided exceptional customer service by responding promptly to customer inquiries and complaints.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Monitored compliance with safety regulations, company policies and legal requirements.
Education
Bachelor of Arts - Liberal Studies
San Francisco State University
San Francisco, CASkills
- Customer service
- Team leadership
- Strategic planning
- Effective communication
- Problem solving
- Relationship building
- Employee engagement
- Attention to detail
References
References available upon request.
Timeline
Specialty Assistant Store Manager
The Home Depot
03.2014 - Current
Bachelor of Arts - Liberal Studies
San Francisco State University