Alexis Lada

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Collaborated with 40+ youth soccer clubs across Northern California, driving attendance to Quakes games and creating unforgettable experiences for young athletes.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Created and organized innovative heritage and theme nights for San Jose Earthquakes games, enhancing community engagement and event participation.

Community Intern:

• Communicate with team partners and colleagues to establish community initiatives of hosting underserved youth to each home game
• Help provide financial avenues towards our Quakes Foundation through player-worn equipment sales, silent auctions and Wine and Dine Fundraising events
• Research and connect with San Jose Organizations who help our underserved communities on partnerships
• Assisted with BAAST program

Sales Intern

• Complete required tasks and documentation in an efficient manner through Salesforce, to obtain a goal of 75+ outbound calls every day
• Utilized sales training to accomplish individual and team goals during off-season events