Alexis Johnson
Windsor
Summary
Experienced with preparing peoples loved ones, coordinating funeral services, ensuring all details are managed with precision. Utilizes strong communication skills to support families through difficult times.
Overview
5
5
years of professional experience
Work History
Funeral Director
Families First
06.2024 - Current
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Arranged funeral/memorial services for grieving families
- Picked up deceased at private homes, hospitals and county morgues.
- Performed embalming procedures
Funeral Director Intern
Families First
05.2023 - 06.2024
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Aided in arranging funerals/memorial services for grieving families
- Performed embalming procedures
- Collaborated with experienced Funeral Directors to learn industry best practices and gain hands-on experience in all aspects of funeral service operations.
- Supported the Funeral Director in conducting meaningful memorial services that honored the lives of deceased individuals.
- Aided in preparing bodies for viewing or cremation
Front Desk
Best Western Plus
01.2022 - 05.2023
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Processed financial transactions
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Balanced daily cash drawers meticulously
- Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
Crew member
Tim Hortons
08.2020 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Diploma - Funeral services
Humber College
Toronto, ON06-2024
High School Diploma -
Clarington Central Secondary School
06.2021
Skills
- Multitasking and organization
- Compassionate communication
- Teamwork and collaboration
- Time management abilities
Timeline
Funeral Director
Families First
06.2024 - Current
Funeral Director Intern
Families First
05.2023 - 06.2024
Front Desk
Best Western Plus
01.2022 - 05.2023
Crew member
Tim Hortons
08.2020 - 01.2022
Diploma - Funeral services
Humber College
High School Diploma -
Clarington Central Secondary School
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