ALEXIS HERRERA
NORTH HILLS
Summary
Motivated friendly fast learning individual with excellent customer service experience. Looking for an opportunity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
GROCERY CLERK
TRADER JOE’S
Balboa, CA
03.2023 - Current
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience
- Pleasantly greeted customers and provided prompt and courteous service
- Incharge of designated section and maintained shelf stock as well as order
FRONT END SUPERVISOR/ ASSOCIATE
ROSS DRESS FOR LESS
Northridge, CA
03.2022 - 03.2023
- Responsible for making sure customers have a positive shopping experience
- Ensures accurate and efficient operations of the register
- Maintain cleanliness of checkout area
- Rotate crew member through departments as needed
- Delegate breaks and lunches for associates
LIQUOR CLERK
SUPER KING MARKET
Northridge, CA
12.2020 - 10.2021
- Work in designated departments with a goal to provide excellent customer service
- Maintains correct department signage and pricing
- Brings loads to the sales floor and stocks shelves
- Answers questions and practices suggestive selling
- Assist with processing customer transactions
- Performs other duties as required or as requested by management
CASHIER CLERK
SUPER KING MARKET
03.2020 - 12.2020
- Provide exceptional customer service
- Ensures accurate and efficient operations of the register
- Maintain cleanliness of checkout area
- Properly verifies age of any customer buying age restricted products
- Performs other duties as required or as requested by management
CUSTOMER SERVICE/FILE CLERK
MAYONI ENTERPRISES
03.2020 - 12.2020
- Answer telephones and transfer calls to appropriate individuals
- Assisted customers with questions about lead time and prices
- Maintained the filing system
- Packaged and prepared parts to ship to customers
Education
Phlebotomy Licensed
LOS ANGELES CAREER COLLEGE
Northridge, CA08-2024
Vocational Nursing
NATIONAL CAREER COLLEGE
Panorama, CA03-2023
Natural Sciences
PASADENA COMMUNITY COLLEGE
Pasadena, CA06.2021
Skills
- Clerical
- Customer and Personal Service
- Active Listening
- Multi-Tasking
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
- Vocational Nurse certified.
- Basic Life Support Certification (BLS).
Timeline
GROCERY CLERK
TRADER JOE’S
03.2023 - Current
FRONT END SUPERVISOR/ ASSOCIATE
ROSS DRESS FOR LESS
03.2022 - 03.2023
LIQUOR CLERK
SUPER KING MARKET
12.2020 - 10.2021
CASHIER CLERK
SUPER KING MARKET
03.2020 - 12.2020
CUSTOMER SERVICE/FILE CLERK
MAYONI ENTERPRISES
03.2020 - 12.2020
Phlebotomy Licensed
LOS ANGELES CAREER COLLEGE
Vocational Nursing
NATIONAL CAREER COLLEGE
Natural Sciences
PASADENA COMMUNITY COLLEGE