Alexis Hernandez
Baldwin Park
Summary
Dynamic professional with a proven track record at Home Depot, excelling in sales and customer engagement. Recognized for conflict resolution and attention to detail, consistently achieving sales targets. A fast learner with strong computer skills, I thrive in high-pressure environments, enhancing customer satisfaction through effective problem-solving and proactive teamwork.
Overview
3
3
years of professional experience
Work History
Assistant
Pepes Mexican Food
07.2022 - 05.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Sales Associate
Home Depot
08.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Gabrielino High
San Gabriel, CA06.2022
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Home Depot
08.2023 - 12.2023
Assistant
Pepes Mexican Food
07.2022 - 05.2025
High School Diploma -
Gabrielino High
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