Alexis Hacker
Selma,CA
Summary
Dedicated professional with strong communication and administrative skills, Proficient at managing client interactions and scheduling while maintaining confidentiality. Proven problem-solving and attention to detail in high pressure environments. Eager to leverage these strengths to excel in a new opportunity and contribute to team success.
Overview
6
6
years of professional experience
Work History
Client Service Professional (CSP)
H&R Block
01.2026 - Current
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Scheduled appointments for clients, optimizing workflow and reducing wait times.
- Maintained confidentiality of sensitive information obtained through job duties.
- Used proper telephone etiquette, as well as met customer call guidelines for service levels, handle time and productivity.
- Processed payments and updated computer records
Multi-Purpose Clerk
Savemart Supermarkets
07.2020 - 01.2026
- Assisted in inventory management by restocking shelves and tracking product availability.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Processed customer transactions quickly and accurately, ensuring a remarkable checkout.
- Collaborated effectively with team members to ensure smooth store operations.
Education
High School Diploma -
Exeter Union High School
Exeter, CA06.2020
Skills
- Verbal and written communication
- Patience and empathy
- Data entry
- Teamwork and collaboration
- Time management
- Attention to detail
- Telephone etiquette
- Problem-solving skills
Timeline
Client Service Professional (CSP)
H&R Block
01.2026 - Current
Multi-Purpose Clerk
Savemart Supermarkets
07.2020 - 01.2026
High School Diploma -
Exeter Union High School