Alexis Gosse
St. John's,NL
Summary
Relocating to St. John's, Newfoundland, bringing extensive experience from Toronto's dynamic retail environment. Proven ability to adapt to new markets while leveraging strong customer service and sales skills. Committed to enhancing retail operations and driving sales growth in St. John's. Ready to contribute to a thriving retail team with a focus on results and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Value Village
Toronto, Ontario
06.2023 - Current
- Supervised team members to ensure adherence to safety and efficiency standards.
- Managed daily store operations, including opening and closing procedures.
- Conducted daily paperwork related to labor efficiency, sales management, and marketing activities.
- Monitored team performance to guarantee timely task completion.
- Handled cash transactions and coordinated deposits with Brinks.
- Served as key holder responsible for store security and access control.
Store Associate - Temporary
Toys r us
Toronto, Ontario
01.2022 - 07.2022
- Assisted customers with online and in-store orders to enhance shopping experience.
- Operated POS system efficiently to process transactions accurately.
- Delivered exceptional customer service, addressing inquiries and resolving issues.
- Conducted inventory counts to maintain optimal stock levels.
Team Member
Mcdonalds
Toronto, Ontario
08.2018 - 03.2020
- Provided exceptional service to customers, ensuring satisfaction with each interaction.
- Utilized POS system for efficient order processing and management.
- Handled cash transactions accurately.
Education
High School Diploma -
R H. King Academy
Scarborough ON06-2019
Skills
- Team leadership
- Cash handling and inventory management
- Sales and store operations
- Customer service excellence
- Data analysis and reporting
- Safety compliance and risk management
- Conflict resolution strategies
- Effective communication skills
- Training and mentoring programs
Certification
- CPR certified
References
References available upon request.
Timeline
Supervisor
Value Village
06.2023 - Current
Store Associate - Temporary
Toys r us
01.2022 - 07.2022
Team Member
Mcdonalds
08.2018 - 03.2020
High School Diploma -
R H. King Academy
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