Alexis Gollob
Discovery Bay
Summary
Accomplished Store Manager adept in financial management and talent development. Enhanced customer experience through effective staff training, achieving significant improvements in customer satisfaction. Skilled in merchandising and maintaining optimal inventory levels, demonstrating a strong blend of strategic planning and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Express Clothing
04.2017 - 12.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Store Manager
Bebe
03.2009 - 04.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associates Degree - Merchandise Marketing
Fashion Institute of Design And Merchandising
San Francisco, CA06.2009
Diploma - General
Antioch High School
Antioch, CA06.2005
Skills
Store operations
Financial management
Customer experience
Talent development
Merchandising
Timeline
Store Manager
Express Clothing
04.2017 - 12.2018
Store Manager
Bebe
03.2009 - 04.2017
Associates Degree - Merchandise Marketing
Fashion Institute of Design And Merchandising
Diploma - General
Antioch High School
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