Alexis Glover
Palmdale
Summary
Dynamic Back Office Supervisor at Smile Dental Group 10 years plus experience. with a proven track record in optimizing workflow efficiency and enhancing team performance. Skilled in organizational leadership and proficient in digital X-ray technology, I excel in training staff and managing inventory, ensuring compliance and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Back Office Supervisor
Smile Dental Group
Palmdale, CA
03.2022 - Current
- Facilitated daily back office operations to optimize workflow efficiency and ensure process compliance.
- Facilitated staff training on software tools and internal procedures to enhance operational efficiency.
- Oversaw inventory management and collaborated with vendors to ensure optimal supply levels.
- Executed thorough documentation processing to ensure adherence to company policies and regulations.
Education
GED - Dental Assisting
Charter College
Lancaster, CA10.2012
Skills
- Organizational leadership
- Office administration
- Motivational skills
- Team building
- Able to Maximize daily Revenue
- Ordering supplies
- Able to take all forms of X-rays
- Able to fabricate Cerec crown restorations
- Delivery or crowns & bridges
- Mock ups
- Ability to take & pour Impressions
- Ability to fabricate temporary bridges & crowns
- Digital X-rays with schick digital
- Galileo’s pano machine
- Orthodontic records
- Nitrous
- Familiar with Eagle soft
- Four handed dentistry
- Endo , oral surgery, implant assisting , implant crowns with custom abutments
- Schedule appointments
- Verifying insurance ( phone and electronically )
- Treatment coordination
- Answering phone’s
- Scheduling appointments
- Orthodontic supervisor
- Pediatric supervisor
- General practice supervisor
- RDA licensed
Certification
RDA licensed
Pit & sealant certified
Timeline
Back Office Supervisor
Smile Dental Group
03.2022 - Current
GED - Dental Assisting
Charter College