Alexis Garcia
La Mirada
Summary
Dynamic and customer-focused professional with extensive experience at Arcadia Party Rentals. Proven expertise in event coordination and payment processing, enhancing customer satisfaction through effective communication and teamwork. Recognized for implementing an inventory tracking system that improved order accuracy, demonstrating strong organizational skills and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Arcadia Party Rentals
08.2023 - Current
- Greeted and assisted customers upon arrival, ensuring a welcoming environment.
- Managed phone inquiries, providing accurate information about rental services and availability.
- Coordinated event bookings, maintaining organized schedules.
- Processed customer payments efficiently, ensuring accurate transaction records and receipts.
- Maintained front desk area cleanliness and organization to enhance guest experience.
- Implemented inventory tracking system for rental equipment, improving order accuracy and efficiency.
Barista
Starbucks
03.2022 - 07.2023
- Prepared high-quality espresso beverages using advanced brewing techniques.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Provided exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed and efficiency.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Monitored inventory levels, restocking supplies as needed to prevent shortages during busy shifts.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sandwich Artist
Subway
09.2021 - 03.2022
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Assisted in inventory management by tracking ingredient levels and restocking supplies.
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Implemented process improvements that enhanced efficiency during peak service hours.
- Collaborated with team members to optimize workflow and enhance overall service quality.
Team Member
The Taco Man
02.2019 - 09.2019
- Prepared and assembled food items according to standardized recipes.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management, monitoring stock levels, and reporting shortages.
- Collaborated with team members to optimize workflow during peak service hours.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Options For Youth
Ontario, CA06.2019
Skills
- Customer service
- Event coordination
- Payment processing
- Inventory management
- Cleanliness standards
- Team collaboration
- Listening skills
Additional Information
References:
Marcos Garcia; Manager- Arcadia Party Rentals, (626)807- 3325
JC; Manager- Starbucks, (626)258- 2931
Timeline
Front Desk Receptionist
Arcadia Party Rentals
08.2023 - Current
Barista
Starbucks
03.2022 - 07.2023
Sandwich Artist
Subway
09.2021 - 03.2022
Team Member
The Taco Man
02.2019 - 09.2019
High School Diploma -
Options For Youth