Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Felix

Mira Loma

Summary

Dynamic sales professional with a proven track record at Bath & Body Works, excelling in customer service and team collaboration. Recognized for enhancing store visuals and implementing effective promotional strategies, driving increased foot traffic and customer loyalty. Skilled in conflict resolution and cash handling, ensuring a seamless shopping experience.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bath & Body Works
Eastvale, CA
03.2025 - Current
  • Delivered exceptional customer service, enhancing overall shopping experience.
  • Resolved customer inquiries and complaints promptly, contributing to increased loyalty and repeat business.
  • Trained new associates on sales techniques and operational procedures, improving team performance and cohesion.
  • Monitored inventory levels regularly, assisting in stock management to minimize shortages or overstock situations.
  • Implemented promotional strategies effectively, boosting awareness of seasonal products and increasing foot traffic.

Retail Keyholder

Bath & Body Works
Upland, CA
02.2023 - 03.2025
  • Provided exceptional customer service to elevate overall shopping experience.
  • Enhanced store visual standards by ensuring appealing product displays and organized merchandise.
  • Executed point-of-sale transactions with precision, ensuring accurate cash and credit handling.
  • Facilitated collaboration among team members to achieve sales targets while promoting a positive work environment.

Sales Associate

Bath & Body Works
Ontario
07.2021 - 02.2023
  • Assisted customers with purchases and transactions.
  • Supported team in maintaining store organization and cleanliness.
  • Operated cash register during busy periods.

Education

High School Diploma - Bioengineering

Arizona State University
Tempe, AZ

General Studies

Norco College
Norco, CA

High School Diploma -

Jurupa Valley High School
Mira Loma, CA
05.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Exceptional customer service
  • Client service
  • Conflict resolution
  • Sales expertise
  • Professional demeanor
  • Guest relations

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Bath & Body Works
03.2025 - Current

Retail Keyholder

Bath & Body Works
02.2023 - 03.2025

Sales Associate

Bath & Body Works
07.2021 - 02.2023

High School Diploma - Bioengineering

Arizona State University

General Studies

Norco College

High School Diploma -

Jurupa Valley High School
Alexis Felix