Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Escobedo

Fullerton

Summary

Operations leader with 8+ years of experience managing logistics, cross functional teams, and fast paced deployments. Skilled in streamlining processes, leading teams, and driving results using tools like Excel, Slack, and NetSuite. Known for precision, problem-solving, and execution pressure. I am ready to bring operational excellence.

Overview

11
11
years of professional experience

Work History

Operations Manager

The Home Depot
01.2025 - Current
  • Led deployment of operational improvements across 3 departments, managing over 100+ associates and $10M+ in inventory
  • Created and executed detailed staffing, logistics, and product flow plans with minimal margin for error
  • Collaborated cross-functionally with supply chain, merchandising, and customer service to ensure real time responsiveness
  • Utilized Slack, Excel, and internal software to coordinate communications and execution with regional leadership
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Merchandising Manager

The Home Depot
12.2023 - 01.2025
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demand
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
  • Maintained point of sale (POS) system by inputting accurate inventory information.

Customer Experience Manager

The Home Depot
09.2022 - 12.2023
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Conducted regular performance reviews with team members, fostering professional growth and development.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Established performance and service goals and held associates accountable for individual performance.

Operations Coordinator

Simpson Industries
01.2016 - 09.2022
  • Streamlined operations by implementing efficient processes and procedures.
  • Improved employee performance by implementing training programs and conducting regular performance reviews.
  • managed inbound/outbound shipments, inventory flow, and delivery timelines
  • Inventory Control – auditing, forecasting, and maintaining stock levels

Level 5 Associate

In N Out
01.2014 - 01.2016
  • Trained newly hired employees on routine tasks and customer service.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Education

Bachelor of Arts - Sociology

Cal State University, Los Angeles
Los Angeles, CA

Skills

  • Operations & Logistics Management
  • Project Coordination
  • Data Analysis
  • MS Excel, Slack, Outlook
  • People & Team Leadership

Timeline

Operations Manager

The Home Depot
01.2025 - Current

Merchandising Manager

The Home Depot
12.2023 - 01.2025

Customer Experience Manager

The Home Depot
09.2022 - 12.2023

Operations Coordinator

Simpson Industries
01.2016 - 09.2022

Level 5 Associate

In N Out
01.2014 - 01.2016

Bachelor of Arts - Sociology

Cal State University, Los Angeles

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Alexis Escobedo