Summary
Overview
Work History
Skills
Timeline
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Alexis Duncan

Redding

Summary

Dynamic and results-oriented professional with a proven track record at Dutch Bros, enhancing customer loyalty through exceptional service and strong communication skills. Adept at managing high-volume environments with attention to detail and time management. Excelled in team collaboration and swiftly resolving customer issues

Overview

2
2
years of professional experience

Work History

Barista

Dutch Bros
10.2023 - 09.2024
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Busser/Hostess

Karline's Restaurant and Bar
10.2023 - 04.2024
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Greeted customers and provided menus upon arrival to dining room.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Barista/Baker

Stirring Coffee House
02.2023 - 06.2023
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Timeline

Barista

Dutch Bros
10.2023 - 09.2024

Busser/Hostess

Karline's Restaurant and Bar
10.2023 - 04.2024

Barista/Baker

Stirring Coffee House
02.2023 - 06.2023

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Alexis Duncan