Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Desousa

Winnipeg,Manitoba

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Joey Restaurants. Proven ability to manage multiple tables while ensuring guest satisfaction. Proficient in cash handling and safe food practices, fostering a welcoming atmosphere and enhancing team collaboration for memorable dining experiences.

Overview

5
5
years of professional experience

Work History

Server/Bartender/Manager

Joey Restaurants
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized POS system for order placement and bill management.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
08.2022 - 11.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Engaged with customers during busy times to foster a lively atmosphere.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Hostess

The Original Pancake House
06.2020 - 09.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Sisler High School
Winnipeg, MB
06.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Safe food handling
  • Guest relations management

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Server/Bartender/Manager

Joey Restaurants
10.2024 - Current

Barista

Starbucks
08.2022 - 11.2024

Hostess

The Original Pancake House
06.2020 - 09.2021

Sisler High School
Alexis Desousa