Alexis Coleman
Atwater
Summary
Passionate and driven professional seeking a challenging position to leverage expertise and training for significant contributions to company success. Committed to delivering exceptional results and adding value through strong work ethic and positive attitude. Eager to apply skills and knowledge to drive business growth and achieve organizational objectives.
Overview
12
12
years of professional experience
Work History
Service Administrator and Consultant
Turlock Chrysler Dodge Jeep Ram
06.2020 - Current
- Achieved sales targets in diagnostics, repairs, and maintenance while ensuring high levels of customer satisfaction.
- Greeted customers in a friendly and professional manner
- Dispatched repair orders and managed work flow for technicians
- Handled accounts payable, statements and invoices for consumers
- Assisted with month end duties in business office
- Stocked in new vehicle units and handled used and new vehicle repair orders
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
- Coordinated with multiple departments to ensure timely delivery of services, improving overall effectiveness.
- Established strong relationships with vendors, negotiating contracts that led to cost savings while maintaining quality standards.
Front of House and Bar Manager
10 East Kitchen and Taphouse
10.2016 - 05.2020
- Oversaw guest reception, arranged seating assignments, and operated the phone system.
- Organized and arranged bar equipment.
- Collaborated with reps to introduce new products.
- Provided efficient table service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Resolved guests complaints while maintaining positive customer environment.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
Business Development Consultant
Antelope Valley Chevrolet
05.2013 - 09.2016
- Processed customer payments
- Answered customer service requests and maintained customer satisfaction
- Received visitors, handled telephone inquiries, and coordinated appointments.
- Ensured accurate balancing of daily sales as part of cashier role.
- Generated required templates supporting departmental functions, enhancing sales, service, and finance documents.
- Ensured efficient ordering and storage of parts.
- Oversaw the administration of vehicle rentals and returns.
- Ensured efficient filing and organization of business documents.
- Ensured maintenance of pictures, prices, and site organization on avchevy.com.
- Provided assistance in any sales events or side projects when needed
Education
BIOLOGICAL SCIENCES
MODESTO JUNIOR COLLEGE
MODESTO, CADIPLOMA -
QUARTZ HILL HIGH SCHOOL
QUARTZ HILL, CA05.2009
Skills
- Customer service excellence
- Interdepartmental communication
- Critical thinking
- Incident management
- Organizational expertise
- Planning and prioritization
Timeline
Service Administrator and Consultant
Turlock Chrysler Dodge Jeep Ram
06.2020 - Current
Front of House and Bar Manager
10 East Kitchen and Taphouse
10.2016 - 05.2020
Business Development Consultant
Antelope Valley Chevrolet
05.2013 - 09.2016
BIOLOGICAL SCIENCES
MODESTO JUNIOR COLLEGE
DIPLOMA -
QUARTZ HILL HIGH SCHOOL
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