Alexis Clapp
Customer Service Worker
Belleville,ON
Summary
Friendly and committed with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
8
8
years of professional experience
Work History
Volunteer Cafe Worker
Courthouse Cafe
08.2023 - 11.2023
- Site sanitation, cleaning, and organization in accordance with industry standards
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Demonstrated knowledge of menu items and corresponding ingredients
- Used POS system to accurately enter orders and process payments.
Food Service Worker
Tim Hortons
10.2021 - 04.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers and answered inquiries regarding menu items and specials.
Fitting Room Attendant/Stocker
Giant Tiger
06.2015 - 07.2015
- Reduced theft by limiting number of items that each customer took into fitting rooms.
- Repackaged and tagged returned items for sales floor.
- Cleaned and maintained fitting rooms regularly.
- Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
- Offered help to customers and brought alternative sizes.
Education
High School Diploma -
St. Theresa Catholic Secondary School
Belleville, ON 05.2001 -
Skills
Active Listener
Cash Management
Safe Food Handling
Problem-Solving
Cleaning and Sanitation
POS System Operation
Punctual and Reliable
Certification And Training
- WHMIS, Kingston, ON, 2021
- AODA Customer Service Training, Kingston, ON, 2021
- Covid-19 Safety, Kingston, ON, 2021
- OSSD, Bellville, ON, 2015
Timeline
Volunteer Cafe Worker
Courthouse Cafe
08.2023 - 11.2023
Food Service Worker
Tim Hortons
10.2021 - 04.2022
Fitting Room Attendant/Stocker
Giant Tiger
06.2015 - 07.2015
High School Diploma -
St. Theresa Catholic Secondary School
05.2001 -