Heather Morales
Mission Hills
Summary
I am looking for a job that I can apply my work experience as a licensed esthetician. I absolutely love doing facials & waxing services on clients its my passion. I have proven ability in appointment scheduling, customer service, & consistently exceeding client expectations. Skilled in promoting beauty products, & managing financial transactions, while maintaining a clean and welcoming environment. I know how to preform a variety of facials & full body waxing services for my clients needs. Reliable team player with strong multitasking abilities.
Overview
5
5
years of professional experience
Work History
Licensed Esthetician
Self-employeed
05.2025 - Current
- Wide rage of facials tailored to skin needs
- Skin analysis
- Consultations
- Home treatment plans
- Full body waxing
- Sales
- Recommendations
- Maintain clean environment
- Infection control
- Book appointments
- Cashier
- Organization
- Pre & post instructions
Salon Receptionist
Dominican Hairstyling
07.2022 - Current
- Greeting clients
- Manage salon
- Booking appointments (phone,online & walk ins)
- Confirm, reschedule & cancel appointments
- Answer phones
- Cashier
- Promote retail products
- Maintain cleanliness & organization
- Support salon staff
- Inventory
- Laundry
- Multitasking
- Customer service
- Opening/closing salon
Sales Associate
Forever 21
03.2023 - 04.2025
- Customer service
- Assisting shoppers
- Drive sales
- Exceed monthly sale goals
- Cashier
- Restock
- Organize
- Makes sure sales floor is clean
- Teamwork
- Inventory
- Go backs
- Fitting rooms
- Recommend outfits/products
Volunteer
Election Poll
10.2020 - 10.2020
- Help complete registration paperwork
- Conduct routine checks on ballot machines
- Broke down boxes for garbage & recycling
- Greeted guest
- Assist vendors in navigating space
- Prepared voting setup, voting equipment, & registration sheets
- Verified voter identification
- Supported voters with disabilities or special needs
- Time management
- Civic engagement
- Confidentiality & compliance
Education
Licensed Esthetician -
Academy For Salon Professionals
Northridge, CA04-2024
High School Diploma -
City Of Angeles
Los Angeles, CA03-2022
Skills
- Appointment scheduling
- Reception area maintenance
- Strong organization
- Calendar management
- Phone etiquette
- Complaint resolution
- Microsoft office
- Basic accounting
- Marketing
- Financial transactions
- Upselling services
- Customer service
- Maintaining cleanliness
- Beauty products
- Sales
- Service promotions
- Personal care product sales
- Variety of facial services
- Variety of waxing services
- Reliability
- Multitasking
- Products recommendations
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Licensed Esthetician
Self-employeed
05.2025 - Current
Sales Associate
Forever 21
03.2023 - 04.2025
Salon Receptionist
Dominican Hairstyling
07.2022 - Current
Volunteer
Election Poll
10.2020 - 10.2020
Licensed Esthetician -
Academy For Salon Professionals
High School Diploma -
City Of Angeles