Alexis Castro
Escondido
Summary
Dynamic Brand Representative at Hollister with a proven track record in customer engagement and relationship building. Skilled in sales and teamwork, I consistently delivered exceptional service, enhancing brand loyalty and driving repeat business. Adaptable and goal-oriented, I excel in creating memorable shopping experiences while maintaining high standards of visual merchandising.
Personable and energetic with talent for connecting with people and representing brands in positive light. Understanding of brand messaging and marketing principles combined with skills in effective communication and customer service. Capable of increasing brand visibility and fostering customer loyalty through engaging interactions.
Overview
4
4
years of professional experience
Work History
Brand Representative
Hollister
11.2024 - Current
- Assisted in maintaining brand presentation and visual merchandising standards.
- Collaborated with team members to enhance customer experience and satisfaction.
- Adapted quickly to new products, policies, and procedures
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean, organized and professional work environment.
Babysitter
Andrea Orellana
01.2022 - 02.2024
- Supervised children in safe, nurturing environment to ensure well-being and development.
- Planned and organized engaging activities that promoted creativity and physical activity.
- Assisted with homework and educational tasks to support learning objectives.
- Communicated effectively with parents regarding daily activities and child progress.
- Adapted caregiving techniques based on individual child's needs and preferences.
- Developed trustful relationships with children, enhancing emotional security and comfort levels.
Education
Bachelors of Physiology -
California State University, San Marcos
San Marcos, CA05-2029
High School Diploma -
Escondido High School
Escondido, CA06-2025
Skills
- Goal oriented
- Brand awareness
- Sales
- Teamwork and collaboration
- Time management
- Customer service
Accomplishments
-Hollister Associate of the Month 2025
-Honor Roll, Escondido High
Timeline
Brand Representative
Hollister
11.2024 - Current
Babysitter
Andrea Orellana
01.2022 - 02.2024
Bachelors of Physiology -
California State University, San Marcos
High School Diploma -
Escondido High School
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