Extremely driven and flexible employee, eager to learn and grow in the medical field. I bring a compassionate approach to patient care and am committed to contributing to your team.
Overview
9
9
years of professional experience
Work History
Receptionist
Sport & Rehab Physical Therapy
Los Banos, CA
05.2024 - 07.2024
Responded to inquiries from internal staff members regarding office operations.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Enhanced patient care by accurately translating for physical therapist and patient.
Coordinated and managed appointment schedules to ensure efficient time management.
Processed and confirmed authorizations for workers compensation patients.
Documented patient information from physical therapists, including initial evaluations and progress notes, to facilitate effective communication with referring doctors.
Managed requests with healthcare providers to obtain extended physical therapy services.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted patients and provided them with assistance.
Implemented protocols to uphold HIPAA compliance and secure patient privacy.