Alexis Bustos-Gutierrez
Colton
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Packer and Picker
Adecco
11.2024 - 01.2025
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
Welder
Rarin To Go Trailer Sales
04.2024 - 11.2024
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Strengthened client relationships by delivering consistent, high-quality workmanship on all projects.
Assistant Manager
Family Dollar
08.2022 - 04.2024
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
Barista
La Purísima Café
03.2016 - 09.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Welding Certification - Welding
University of Technical Institute
Rancho Cucamonga, CA04-2024
High School Diploma -
Rialto High School
Rialto06-2023
Skills
- Warehouse safety
- Clear communication
- Critical thinking
- Multitasking
- Decision-making
- Active listening
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Packer and Picker
Adecco
11.2024 - 01.2025
Welder
Rarin To Go Trailer Sales
04.2024 - 11.2024
Assistant Manager
Family Dollar
08.2022 - 04.2024
Barista
La Purísima Café
03.2016 - 09.2017
Welding Certification - Welding
University of Technical Institute
High School Diploma -
Rialto High School
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