Alexis Assailly
REDDEER,AB
Summary
Goal-oriented individual versed in greeting high-volume of customers. Eager to take on a new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
14
14
years of professional experience
Work History
Floor Manager
Automaxx
Red Deer, Alberta
02.2025 - Current
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Coordinate deliveries local and across Canada
- Continuous sales training/social media training
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Trained sales staff on social media strategies, customer service processes, and professional etiquette to enhance client interactions.
- Provided ongoing support to existing clients, fostering long lasting relationships and encouraging repeat business.
- Resolved issues for high profile customers, strengthening relationships and contributing to increased customer retention. Handled customer issues with credibility and honor.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Conducted assessments for pre-approval in subprime lending to support clients' financing needs.
- Daily and nightly manager reports and tracked any completions for staff.
- Send personalized video to every client
- Handle high volume high quality leads at a very fast pace.
- Lot and inventory awareness - constantly moving inventory placing sales signs and balloons.
Sales
Red Deer Nissan
Red Deer
03.2022 - 10.2024
- Secured sales contracts with high-value customers, enhancing revenue potential.
- Finalized sales contracts with high-value customers.
- Compiled documentation, completed sales transactions, and organized records for efficient access.
- Continuous sales training
- Oversaw reception of inventory to maintain accurate stock records
- Acquired certification in Nissan vehicle training for enhanced product knowledge
- Engaged in continuous sales training for professional development
Sales Associate
Leggings Pro
12.2022 - 03.2023
- Organized racks and shelves to enhance store visual appeal, engage customers, and promote targeted merchandise.
- Helped customers locate products and check the store system for merchandise at other sites.
- Helped customers locate products and check store system for merchandise at other sites.
- Addressed customer inquiries about sizing, accessories, and proper care for merchandise.
Manager
Ste Rose Hotel
05.2019 - 09.2022
- Completed tasks efficiently within deadlines to ensure smooth operations.
- Onboarded new employees by delivering training and providing essential documentation for effective integration.
- Enhanced team performance by monitoring activities and mentoring team members for skill development.
- Executed diverse responsibilities promptly to maintain operational efficiency.
Supervisor
Ste Rose IGA
11.2018 - 03.2019
- Led team to enhance efficiency and streamline workflows through effective problem-solving.
- Addressed customer complaints and resolved issues while adapting policies to align with evolving needs.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Ensured clean, organized production areas to minimize violations and prevent work delays from hazards or inefficient layouts.
Cashier
Co-op
09.2018 - 10.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy level.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs.
- Sorted and displayed products effectively in front lanes for enhanced shopping experience merchandise in front lane.
- Worked a flexible schedule and extra shifts to meet business needs.
Volunteer
Ste Rose Youth Outreach
09.2012 - 06.2015
- Coordinated special events and programs to enhance participant engagement and satisfaction.
- Ensured clean, organized, and functional facilities to support effective program delivery.
- Collaborated with groups and organizations to create impactful experiences for program recipients.
- Maintained clean, neat and operational facilities to serve program needs.
Volunteer Waitress
Bigway Foods
10.2014 - 12.2014
- Ensured customer satisfaction through prompt table check-ins to assess food and beverage needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and stocked server areas, supporting efficient service while managing tables.
- Welcomed new customers, described daily specials, and took drink orders to enhance dining experience.
Education
High School Diploma -
Ste Rose School
Canada, Ste. Rose Du Lac, MBSkills
- Customer Service
- Sales Analysis
- Strong Organizational Skills
- Multitasking and Time Management
- Ease with Computers and Technology
- Written Communication
- Decision-Making
- Interpersonal Communication
- Sales Process Optimization
- Closing Techniques
Timeline
Floor Manager
Automaxx
02.2025 - Current
Sales Associate
Leggings Pro
12.2022 - 03.2023
Sales
Red Deer Nissan
03.2022 - 10.2024
Manager
Ste Rose Hotel
05.2019 - 09.2022
Supervisor
Ste Rose IGA
11.2018 - 03.2019
Cashier
Co-op
09.2018 - 10.2018
Volunteer Waitress
Bigway Foods
10.2014 - 12.2014
Volunteer
Ste Rose Youth Outreach
09.2012 - 06.2015
High School Diploma -
Ste Rose School