ALEXIE RICHARDSON
Windsor,ON
Summary
Dedicated customer service professional with a strong background in the retail industry. Demonstrated ability to work effectively within a team and deliver exceptional service. Skilled in multitasking and managing various responsibilities simultaneously. Committed to fostering and maintaining professional relationships to drive business growth and maximize profits.
Overview
7
7
years of professional experience
Work History
Sales Associate
Sleep Country Canada
12.2023 - Current
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Eyewear Stylist
Bailey Nelson Optometrist
05.2022 - 08.2023
- Demonstrated high levels of initiative and creativity while tackling difficult tasks
- Paid attention to detail while completing assignments
- Worked well in team settings, providing support and guidance
- Demonstrated leadership skills in managing projects from concept to completion
- Learned and adapted quickly to new technology and software applications.
Customer Service Representative/ Cashier
Graycliff Chocolatier
11.2019 - 11.2021
- Reconciled and balanced cash drawer at the start and end of each shift
- Opened and closed store independently and prepared nightly bank drop for manager
- Resolved concerns with products or services to help with retention and drive sales
- Handles more than 100 transactions per day
- Provided primary customer support to internal and external customers.
Cashier
Super Value Foods Limited
11.2017 - 04.2019
- Used POS system to enter orders, process payments, and issue receipts
- Identified discrepancies between actual count and register balance; made corrections accordingly
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
Highschool Diploma -
Nassau, Bahamas
06.2014
Skills
- Planning and Coordination
- Upselling and Cross-Selling
- Customer Service
- Time Management
- Problem-solving skills
- Retail Store Operations
Timeline
Sales Associate
Sleep Country Canada
12.2023 - Current
Eyewear Stylist
Bailey Nelson Optometrist
05.2022 - 08.2023
Customer Service Representative/ Cashier
Graycliff Chocolatier
11.2019 - 11.2021
Cashier
Super Value Foods Limited
11.2017 - 04.2019
Highschool Diploma -
Nassau, Bahamas
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