Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexia Sandoval Rodriguez

Inglewood

Summary

Skilled professional highly effective at providing high-quality, fast, and reliable service and inspiring others to do the same. Proactive and adaptable professional flexible enough to take on any challenge. Demonstrated record of success spanning many years. Experienced Salon Leader with background in managing salon operations and enhancing customer satisfaction. Demonstrated ability to train staff, increase sales, and maintain high standards of cleanliness and safety. Strengths include strong leadership skills, customer service focus, and talent for fostering positive work environments. Proven track record of improving salon efficiency while delivering top-notch client experiences.

Perceptive and results-oriented Social Media Content Creator with proven success at creating digital material that resonates with intended market segments. Deeply understands company brand and constantly researches trends and directions in internet communication. Deploys advanced and proven analytics to measure and adjust content for maximum impact. Resourceful Media Assistant known for high productivity and efficient task completion. Specialize in digital content management, social media strategy, and multimedia editing. Excel in communication, time management, and teamwork, ensuring seamless collaboration and project success.

Overview

7
7
years of professional experience

Work History

Salon Leader

UCATAN
Marina Del Rey
07.2022 - Current
  • Created policies and procedures that ensured compliance with local regulations regarding health and safety standards.
  • Implemented innovative strategies to increase profitability while reducing operational costs.
  • Regularly attended industry conferences, seminars, and workshops to stay up-to-date on trends in the beauty industry.
  • Analyzed monthly sales reports to identify areas of improvement within the salon.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Explained the benefits of using different types of tanning beds and lotions.
  • Managed social media accounts including posting content regularly .
  • Managed social media accounts related to specific events.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.

Salon Assistant

Emmas Beauty salon
Inglewood
10.2020 - 08.2021
  • Processed payments from clients using point-of-sale systems accurately and efficiently.
  • Educated clients about products used during their appointment and recommended appropriate products for home care.
  • Performed light receptionist duties such as checking clients out upon completion of services rendered.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
  • Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Kept detailed track of client preferences and product needs to effectively schedule appointments, maintain inventory and optimize customer service.

Security Officer- ESPN

Securitas Security Services USA
Los Angeles
12.2019 - 03.2020
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Immediately reported safety hazards for remediation response.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.

Security Officer- Wilshire Courtyard

Securitas Security Services USA
Los Angeles
10.2018 - 10.2019
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Monitored premises and recorded all activity in daily officer report.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Monitored security cameras and fire, building and alarm systems.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Provided security presence for large events with more than 5x weekly attendees.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Immediately reported safety hazards for remediation response.

Education

High School Diploma -

Bright Star Secondary Charter Academy High School
Los Angeles, CA
06.2018

Some College (No Degree) -

El Camino College
Torrance, CA

Skills

  • Professional Demeanor
  • Detail-Oriented
  • Customer Service
  • Emergency Response
  • Incident Reporting
  • Employee and Visitor Screening
  • First Aid Training
  • Reliable and Responsible
  • Policy development
  • Safety trained
  • Phone reception
  • Cleaning and sanitizing
  • Investment product sales
  • Scheduling expert
  • Schedule appointments
  • Time management abilities
  • Customer relationship management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Salon Leader

UCATAN
07.2022 - Current

Salon Assistant

Emmas Beauty salon
10.2020 - 08.2021

Security Officer- ESPN

Securitas Security Services USA
12.2019 - 03.2020

Security Officer- Wilshire Courtyard

Securitas Security Services USA
10.2018 - 10.2019

High School Diploma -

Bright Star Secondary Charter Academy High School

Some College (No Degree) -

El Camino College
Alexia Sandoval Rodriguez