Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alexia SCHMITT

Montreal,QC

Summary

Enthusiastic and motivated candidate with engaging personality and a passion for providing excellent customer service and creating memorable dining experiences for restaurant customers. Upbeat, friendly and hardworking team player with strong organization skills, maintains focus and positive attitude in stressful situations and high-volume environments. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Hostel Volunteer

Auberge Saintlo Montreal
06.2023 - Current
  • Hosted and led activities for guests in and out of the hostel such as walking tours, karaoke, pub crawl, community dinner.
  • Prepared breakfast and tended the bar for guests in the morning.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Legal Counsel

Immobilière Du Moulin Vert
09.2021 - 09.2022
  • Managed and supervised legal proceedings for evictions and debt recovery.
  • Monitored the execution of court judgments and determined courses of action for debt recovery.
  • Maintained regular communication with tenants, bailiffs, lawyers, and local authorities.
  • Initiated mediation procedures to resolve neighborhood disputes.

Litigation Legal Intern

BJA Avocats Law Firm
10.2020 - 04.2021
  • Assisted lawyers in monitoring litigation cases.
  • Drafted legal documents and proofed documentation for errors.
  • Prepared case materials for pleadings.
  • Filed legal documents promptly and accurately with the courts.
  • Represented clients in court during preliminary hearings.
  • Authored law articles for the firm's newsletter.

Waitress

Nuance Café
09.2019 - 06.2020
  • Greeted customers, and provided table service, taking and processing orders.
  • Prepared beverages for customers.
  • Managed reservations and seating arrangements.
  • Bussed and reset tables to keep dining room and work areas clean.

Customer Service Representative

BNP Paribas
06.2019 - 07.2019
  • Handled and processed customer requests for products, services and company information, providing tailored solutions.
  • Tracked customer service cases and updated databases with customer information.
  • Promoted available products and services to customers.

Education

Master's in Law - Private Law

Paris Nanterre Université
Nanterre, France
09.2022

Bachelor's in Law - French Law And Common Law

Paris Nanterre Université
Nanterre, France
09.2019

Skills

  • Strong organization skills: Capacity to handle multiple tasks efficiently, such as taking orders, serving food, refilling drinks, and managing customer requests
  • Teamwork: Collaboration with fellow servers, kitchen staff, and management to ensure a smooth flow of service and maintain a harmonious work environment
  • Warm and friendly: Ability to provide excellent customer service, understanding and meeting customers' needs, and ensuring a positive dining experience
  • Attention to detail: Attentive to customers' preferences, order accuracy, and to special requests or dietary restrictions

Languages

  • English: Fluent
  • French: Fluent
  • Spanish: Intermediate

Certification

  • Driver's License
  • First Aid Certificate


Timeline

Youth Hostel Volunteer

Auberge Saintlo Montreal
06.2023 - Current

Legal Counsel

Immobilière Du Moulin Vert
09.2021 - 09.2022

Litigation Legal Intern

BJA Avocats Law Firm
10.2020 - 04.2021

Waitress

Nuance Café
09.2019 - 06.2020

Customer Service Representative

BNP Paribas
06.2019 - 07.2019

Master's in Law - Private Law

Paris Nanterre Université

Bachelor's in Law - French Law And Common Law

Paris Nanterre Université
Alexia SCHMITT