Alexia SCHMITT
Montreal,QC
Summary
Enthusiastic and motivated candidate with engaging personality and a passion for providing excellent customer service and creating memorable dining experiences for restaurant customers. Upbeat, friendly and hardworking team player with strong organization skills, maintains focus and positive attitude in stressful situations and high-volume environments. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Hostel Volunteer
Auberge Saintlo Montreal
06.2023 - Current
- Hosted and led activities for guests in and out of the hostel such as walking tours, karaoke, pub crawl, community dinner.
- Prepared breakfast and tended the bar for guests in the morning.
- Developed and maintained positive relationships with guests for satisfaction.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
Legal Counsel
Immobilière Du Moulin Vert
09.2021 - 09.2022
- Managed and supervised legal proceedings for evictions and debt recovery.
- Monitored the execution of court judgments and determined courses of action for debt recovery.
- Maintained regular communication with tenants, bailiffs, lawyers, and local authorities.
- Initiated mediation procedures to resolve neighborhood disputes.
Litigation Legal Intern
BJA Avocats Law Firm
10.2020 - 04.2021
- Assisted lawyers in monitoring litigation cases.
- Drafted legal documents and proofed documentation for errors.
- Prepared case materials for pleadings.
- Filed legal documents promptly and accurately with the courts.
- Represented clients in court during preliminary hearings.
- Authored law articles for the firm's newsletter.
Waitress
Nuance Café
09.2019 - 06.2020
- Greeted customers, and provided table service, taking and processing orders.
- Prepared beverages for customers.
- Managed reservations and seating arrangements.
- Bussed and reset tables to keep dining room and work areas clean.
Customer Service Representative
BNP Paribas
06.2019 - 07.2019
- Handled and processed customer requests for products, services and company information, providing tailored solutions.
- Tracked customer service cases and updated databases with customer information.
- Promoted available products and services to customers.
Education
Master's in Law - Private Law
Paris Nanterre Université
Nanterre, France09.2022
Bachelor's in Law - French Law And Common Law
Paris Nanterre Université
Nanterre, France09.2019
Skills
- Strong organization skills: Capacity to handle multiple tasks efficiently, such as taking orders, serving food, refilling drinks, and managing customer requests
- Teamwork: Collaboration with fellow servers, kitchen staff, and management to ensure a smooth flow of service and maintain a harmonious work environment
- Warm and friendly: Ability to provide excellent customer service, understanding and meeting customers' needs, and ensuring a positive dining experience
- Attention to detail: Attentive to customers' preferences, order accuracy, and to special requests or dietary restrictions
Languages
- English: Fluent
- French: Fluent
- Spanish: Intermediate
Certification
- Driver's License
- First Aid Certificate
Timeline
Youth Hostel Volunteer
Auberge Saintlo Montreal
06.2023 - Current
Legal Counsel
Immobilière Du Moulin Vert
09.2021 - 09.2022
Litigation Legal Intern
BJA Avocats Law Firm
10.2020 - 04.2021
Waitress
Nuance Café
09.2019 - 06.2020
Customer Service Representative
BNP Paribas
06.2019 - 07.2019
Master's in Law - Private Law
Paris Nanterre Université
Bachelor's in Law - French Law And Common Law
Paris Nanterre Université
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