Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexia Rosales-Gonzalez

Fullerton

Summary

Proven leader with a track record of enhancing team efficiency and productivity at Baskin Robbins. Excelled in crew management and multitasking, significantly improving customer satisfaction. Skilled in both verbal communication and proactive problem-solving, adept at fostering teamwork and collaboration. Demonstrates a strong ability to prioritize tasks and make rational decisions under pressure.

Overview

3
3
years of professional experience

Work History

Crew Leader

Baskin Robins
09.2022 - 01.2025

As a shift leader at Baskin Robbins, I was asked to train new employees. I made sure everyone knew about their schedule and was asked to make necessary adjustments if needed. I also helped serve customers and as well as help decorate cakes. I did a bit of everything at this job.

Crew Member

Del Taco
03.2022 - 09.2022

As a crew member at Del Taco, I was a cook and a cashier at times. I ensured to prep all the necessary food for each shift. I was asked to work the register multiple times as well, so I have experience in both the kitchen and as a cashier.

Education

Undergraduate - Psychology

California State University, Fullerton
Fullerton, CA

Associate's Degree - Applied Psychology

Los Angeles Harbor College
Wilmington, CA
06.2024

Skills

  • Crew management
  • Crew oversight
  • Multitasking and organization
  • Teamwork and collaboration
  • Crew coordination
  • Safety protocols and procedures
  • Verbal and written communication
  • Proactive problem-solving
  • Team management
  • Task prioritization
  • Employee management
  • Rational Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Leader

Baskin Robins
09.2022 - 01.2025

Crew Member

Del Taco
03.2022 - 09.2022

Undergraduate - Psychology

California State University, Fullerton

Associate's Degree - Applied Psychology

Los Angeles Harbor College
Alexia Rosales-Gonzalez