Alexia Nicolis
Toronto,Canada
Summary
Enthusiastic UofT graduate with proven leadership capabilities and a strong voice for taking charge. Extensive customer service experience as a cashier and merchandiser, along with years of teaching art and music. Confident digital artist with an adaptable art style, showcasing flexibility and a strong work ethic for team success.
Overview
7
7
years of professional experience
Work History
Visual Art + Guitar Teacher
Muzart Music and Art Schools Inc.
05.2022 - Current
- Teach students core concepts in art (i.e. colour theory, shading techniques, light sources, etc).
- Skilled in drawing, painting, mixed media and digital mediums.
- In depth knowledge of Clip Studio Paint, Paint Tool SAI, and Photoshop.
- Developed lesson curriculum based on student skill level.
- Teach music theory basics.
- Provided guitar instruction to students of varying age and skill levels.
- Assisted clients in preparing for auditions or performances
- Built rapport with students and family members.
Cashier/Merchandiser
Shoppers Drug Mart
11.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Food and Beverage Cashier + Barista
Yogurty's Froyo Inc
03.2018 - 08.2021
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Promptly learn and memory new bubble tea recipes as they were provided to ensure high quality drinks.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
- Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
Education
Bachelor of Arts - English Literature
University of Toronto
Mississauga, ON08.2021
Skills
- 5 years of customer service experience
- People skills and team worker
- Classroom instruction experience (3 years)
- Guitar and music theory
- Digital Art (7 years)
- Proficient in Clip Studio Paint
- Graphic Design
Languages
English - Advanced
Links
https://www.artstation.com/swublu
Timeline
Visual Art + Guitar Teacher
Muzart Music and Art Schools Inc.
05.2022 - Current
Cashier/Merchandiser
Shoppers Drug Mart
11.2021 - 11.2022
Food and Beverage Cashier + Barista
Yogurty's Froyo Inc
03.2018 - 08.2021
Bachelor of Arts - English Literature
University of Toronto
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