Alexia Hawkins
Cobourg,Canada
Summary
Motivated professional seeking full-time or part-time employment opportunities. Demonstrates eagerness to contribute effectively to team success. Committed to embracing new challenges and continuous learning to enhance performance and value to the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Cobourg, ON
10.2024 - Current
- Processed customer orders using POS system to ensure accurate transactions.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Guest services
Waitress
Wimpy's Diner
Cobourg, ON
10.2024 - Current
- Facilitated exceptional guest experiences through proactive engagement and timely resolution of issues.
- Coordinated logistics for events, ensuring seamless execution and high guest satisfaction.
- Trained staff on hospitality best practices to enhance service quality and efficiency.
- Developed and maintained relationships with guests, fostering loyalty and repeat business.
House Cleaner
Self Employed
Cobourg, ON
02.2023 - 01.2025
- Conducted thorough cleaning and sanitization of residential spaces to ensure client satisfaction.
- Utilized eco-friendly cleaning products to promote health and environmental sustainability.
- Organized cleaning schedules and prioritized tasks for optimal efficiency in service delivery.
- Assisted clients in maintaining cleanliness through regular communication and feedback collection.
Cutting Grass and Landscaping
Self Employed
Ajax
06.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
TVO ILC
Ottawa, ONSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Flexible schedule
- Safety awareness
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Crew leadership
- Hospitality service expertise
- Creativity and innovation
- Order management
- Housekeeping
- Reliability and punctuality
- POS system
Languages
English
Full Professional
Certification
Smart serve
Timeline
Crew Member
McDonald's
10.2024 - Current
Waitress
Wimpy's Diner
10.2024 - Current
Cutting Grass and Landscaping
Self Employed
06.2024 - 09.2024
House Cleaner
Self Employed
02.2023 - 01.2025
High School Diploma -
TVO ILC