Alexia Beltrami Alesina
Eastern Passage,NS
Summary
Dependable advisor with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.
Overview
6
6
years of professional experience
Work History
Client Advisor
RBC
10.2022 - Current
- Assessed client's viability for financial services and facilitated closings and referrals
- Contributed to bank marketing and awareness campaigns to grow the customer base
- Managed customer requests while mitigating potential risk to the bank
- Assisted clients with budgeting and cash flow management.
- Informed and suggested new banking products to customers.
Entrepreneur
Pawfect Gifts
07.2020 - 07.2021
- Decision making, social media content creator, customer service sales tracking, website making, administrative management
- Managed purchasing, sales, marketing and customer account operations efficiently
- Identified target customer segments through in-depth research, building tactical marketing strategies.
Head of Ballet Department
Element Dance Studio
09.2019 - 07.2021
- Time management, relationship building, teamwork and collaboration, customer service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Instructor
Mississauga School Of Dance
09.2017 - 06.2019
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Education
Post-Graduate Certificate in Business Administration - Business Administration
York University
05.2019
Teacher Training Program - Diploma -
Canada's National Ballet School
06.2017
Skills
- Customer service management
- Strong written and oral communication
- Problem anticipation and solution
- Analytical and Critical Thinking
Accomplishments
Achieved the Leadership Award at RBC
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Client Advisor
RBC
10.2022 - Current
Entrepreneur
Pawfect Gifts
07.2020 - 07.2021
Head of Ballet Department
Element Dance Studio
09.2019 - 07.2021
Instructor
Mississauga School Of Dance
09.2017 - 06.2019
Post-Graduate Certificate in Business Administration - Business Administration
York University
Teacher Training Program - Diploma -
Canada's National Ballet School
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