ALEXI RAMOUTAR
Vaughan,ON
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Services Representative
CIBC
Toronto, ON
03.2022 - Current
- Executed financial due diligence and created valuation model to establish enterprise value and purchase price.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
- Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
- Processed financial aid documents and completed basic verification of information.
- Maintained regular contact with clients to inform about transactions and performance.
- Presented financial plans to clients based on analysis of financial status and goals.
- Boosted financial service sales by using cross-selling techniques.
Health and Safety Coordinator
Spence Diamonds
Vaughan, ON
02.2020 - 03.2022
- Created safe work environment by complying with safety, health and security requirements.
- Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
- Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.
- Accompanied, documented and reported OSHA inspections, insurance oversight and other formal safety and security measures at work site.
- Provided new-employee health and safety orientations and developed materials for presentations.
Sales Supervisor
Spence Diamonds
Vaughan, ON
08.2019 - 03.2022
- Responded to information requests from superiors, providing specific documentation.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Managed scheduling, training and inventory control.
- Presented performance and productivity reports to supervisors.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Front Desk Receptionist
Spence Diamonds
Vaughan, ON
06.2018 - 08.2019
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Responded to inquiries and room requests made online, by phone and via email.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Maintained professional tone at all times, including during peak rush hours.
Sales Associate
Rocky Mountain Chocolate Factory
Mississauga, ON
09.2017 - 02.2018
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Intern
JCS Law Firm: Trinidad and Tobago, Port of
Port of Spain , Trinidad
06.2017 - 08.2017
- Built professional working relationships with peers and supervisors.
- Created and organized documentation to support team.
- Prepared administrative and financial reports.
- Researched cases and attained affidavits to support supervisors and case needs.
- Analyzed legal information and proofread material for errors.
- Created organized filing system for legal documentation.
- Participated in client interviews, observed questioning process and documented information.
- Prepared written correspondence for attorneys.
Sales Associate
Ardene
Vaughan, ON
05.2017 - 06.2017
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Met merchandise processing standards and maintained organized and accessible work area.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Cashier
Villa Colombo
Kleinberg, ON
09.2013 - 06.2014
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Reported pricing discrepancies to supervisor.
- Used suggestive selling techniques to promote add-on sales.
Education
Bachelor of Arts - Political Science, History And Anthropology
University of Toronto
Toronto, ON06.2019
High School Diploma -
Emily Carr Secondary School
Woodbridge, ON06.2014
Skills
- New Hire Onboarding
- Background Checks
- Recruiting and Sourcing
- Verbal and Written Communication
- Decision Making
- Candidate Screening
- Candidate Selection
- Information Gathering
- AMLS Procedures
- Organizational Systems
- Detail-Oriented
- Active Listening
Certification
- Licensed Diamontologist - 2021
Timeline
Financial Services Representative
CIBC
03.2022 - Current
Health and Safety Coordinator
Spence Diamonds
02.2020 - 03.2022
Sales Supervisor
Spence Diamonds
08.2019 - 03.2022
Front Desk Receptionist
Spence Diamonds
06.2018 - 08.2019
Sales Associate
Rocky Mountain Chocolate Factory
09.2017 - 02.2018
Intern
JCS Law Firm: Trinidad and Tobago, Port of
06.2017 - 08.2017
Sales Associate
Ardene
05.2017 - 06.2017
Cashier
Villa Colombo
09.2013 - 06.2014
Bachelor of Arts - Political Science, History And Anthropology
University of Toronto
High School Diploma -
Emily Carr Secondary School
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