Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Alexi Bravo

Toronto,ON

Summary

Accomplished Store and General Manager with a proven track record at Foot Locker, enhancing team performance and customer satisfaction through expert training and mentoring. Skilled in inventory management and store merchandising, I've successfully driven profitability and operational excellence across multiple high-profile locations.

Overview

16
16
years of professional experience

Work History

Store Manager

Foot Locker
09.2008 - Current

Coaching and motivating team members to inspire top performance and exceptional customer experience.

Executing standards in recruiting, hiring, training, visual merchandising and store operations.

Executing plans to drive key performance indicators to maximize profitability.

Acting as a partner between customers, team members, store leadership and corporate business partners.

Maintaining a high level of customer focus, leading by example with clear and engaging communication.

Ensures visual directives and standards are maintained.

Passion for empowering team members product knowledge and applying their learnings to the customer experience.

Managed multiple locations including West Edmonton Mall, Fairview Mall, Scarborough Town Centre, and Oshawa Centre.

Participated in tear downs and set ups of multiple properties across the GTA, including Toronto's first and only Jumpman store and Kid's Foot Locker stores.

Store Manager

Champs Sports
05.2023 - 03.2024

Managed daily operations with all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations.

Managed inventory control, cash control, and store opening and closing procedures.

General Manager

Foot Locker
09.2017 - 06.2021

Demonstrated advanced leadership and communication skills through the Manager Onboarding program, actively trained and developed new Assistant Managers and Full-time Sales Lead keyholders for the Markham and Durham regions.

Conducted and assisted with networking events to identify external talent, creating development opportunities and pathways for all new hires.

Education

Certificate of Achievement - Digital Applications

George Brown College
Toronto, ON
2007

Certificate of Achievement - Audio Recording

Centennial College of Applied Arts And Technology
Scarborough, ON
2003

Skills

  • Store Operations
  • Team Leadership
  • Training and mentoring
  • Inventory Management
  • Customer Relations
  • Store Merchandising
  • Problem-Solving
  • Loss Prevention
  • Scheduling
  • POS Systems
  • Payroll Management
  • Recruiting and Hiring

Awards

20 yr Service Award 2024

Sales Leadership Award Champs 2023 - Champs Sports

Obsess Over Customer Award 2023 - Champs Sports

Team of the Quarter Award Q1 2023

Team of the Quarter Award Q4 2022

15 yr Service Award 2019

10 yr Service Award 2014

Super Sneaker Award 2012

Top $ Gain Over Budget Award 2012

Manager of the Year Award 2011

Top Productivity Performance Award 2011

Top % Gain Over Budget Award 2011

5 yr Service Award 2009

Timeline

Store Manager

Champs Sports
05.2023 - 03.2024

General Manager

Foot Locker
09.2017 - 06.2021

Store Manager

Foot Locker
09.2008 - Current

Certificate of Achievement - Digital Applications

George Brown College

Certificate of Achievement - Audio Recording

Centennial College of Applied Arts And Technology
Alexi Bravo