Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinique Dentaire Dr. Luu
Dr. Luu
Montréal
09.2023 - Current
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided secretarial and office management support while building cooperative working relationships.
Scheduled appointments, meetings and events for management staff.
Sales Assistant
The Source
Montreal, QC
09.2023 - 12.2023
Helped customers find specific products, answered questions, and offered product advice.
Fostered relationships with customers to expand customer base and retain business.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Informed customers about current promotions and discounts.
Answered incoming telephone calls to provide store, products and services information.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Uber Eats Driver
Uber East
Montreal, QC
06.2023 - 12.2023
Delivered goods and services to customers on time and in excellent condition.
Adhered to company policies and procedures related to safety and security standards.
Delivered packages to customers in a timely and efficient manner.
Secured merchandise, avoiding damage during transportation.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Coffee Barista
Starbucks
Ville-Marie, QC
11.2022 - 07.2023
Greeted customers, took orders, and answered questions about menu items.
Operated cash register to process payments from customers.
Greeted guests with pleasant smile and superior customer service.
Provided excellent customer service by addressing customer complaints promptly and professionally.
Supported highest standards of conduct and service to support company reputation.
Addressed and resolved customer concerns to maintain brand loyalty.
CNC Machinist/CNC Programmer
Aesus Packaging Systems, Inc
Pointe-Claire, QC
04.2021 - 09.2022
Respected safety procedures and regulations during CNC milling operations.
Assisted in establishing priorities, problem-solving, and setting goals within the department, while providing assistance to team members.
Maintained a clean, tidy, and well-organized work area, eliminating any safety hazards to others.
Drafted and/or improved production programs, as well as their sequencing in the file system to facilitate access by others.
Reviewed plans to determine appropriate setup procedures for the production of specified parts.
Developed excellent collaboration skills by working closely and interacting with other team members to achieve job goals.
Prioritized tasks to meet project deadlines, remained calm in busy work environments to avoid wasting time and the efforts of other team members.
Army
Canadian Armed Forces (CAF)
Montréal, QC
11.2014 - 04.2022
Maintaining a deep understanding of the strengths and weaknesses of team members to better plan training that will help them effectively accomplish mission objectives.
Assessing battlefield conditions to strategically and effectively organize and deploy team members.
Teaching personnel to mitigate environmental hazards and properly use personal protective equipment.
Training teams in emergency preparedness and integrating tactical planning, equipment maintenance, and weapon usage.
Resolving conflicts among soldiers through active listening and interpersonal communication.
Actively participating in recruiting future military members.
Barista Sandwich
Tim Horton's
Montréal, QC
09.2013 - 11.2014
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Maintained calm demeanor during high-volume periods and special events.
Sandwich Maker
McDonald's
Montréal, QC
09.2012 - 09.2013
Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
Prepared sandwiches according to customer specifications, including ingredients and condiments.
Greeted customers in a friendly manner and answered questions about menu items.
Ensured all products were fresh by checking expiration dates on food packages.
Communicated effectively with coworkers regarding customer service issues or concerns.
Education
Independent Student -
Concordia University
Montreal, QC
05.2023
Étudiant Libre - Accounting Science
UQAM
Montreal, QC
09-2026
DEP/ASP CNC Machinist: CNC Machinist/Programmer -
École Des Métiers De L'Aérospatiale De Montréal
04.2021
Skills
Recordkeeping
Multitasking
Conflict Resolution
Dependable and Responsible
Problem-Solving
Critical Thinking
Cultural Awareness
First Aid/CPR
Problem-Solving
Certification
02/2021, Certified Firs Responder, St. John Ambulance
Languages
English
Professional
French
Professional
Russian
Native/ Bilingual
Ukrainian
Limited
Affiliations
Passionate about running
A boxer, enjoying sparring sessions
A swimmer enthusiast
Enthusiastic snowboarder
Fascinated by photography, capturing moments of significance through lenses, exploring various techniques and styles.
Involved in theatrical plays, relishing the creativity and camaraderie of theatrical productions.