Alexey Melnik
Calgary,Alberta
Summary
Technician with extensive experience in equipment diagnosis and repair. Demonstrated success in providing outstanding customer service and mentoring junior technicians. Focused on optimizing operational efficiency and improving team performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner /Technician
A-Plus Service and Consulting
Calgary, AB
11.2016 - Current
- Diagnosed and repaired equipment to ensure operational efficiency.
- Delivered exceptional customer service during on-site service calls.
- Trained junior technicians on proper tool usage and safety protocols.
- Conducted training on safe equipment usage as required.
Service Technician
Hycal Overhead Cranes
Calgary, Alberta
05.2012 - 02.2016
- Troubleshot electrical circuits using schematics and diagrams.
- Performed onsite repair of equipment at customer locations.
- Collaborated with team members to troubleshoot complex technical issues.
Service Technician
KONECRANES
Calgary, Alberta
09.2007 - 04.2012
- Diagnosed and repaired equipment to maintain operational efficiency.
- Documented service actions in tracking systems for accurate record-keeping.
- Diagnosed problems and determined solutions for various customer issues.
Education
Bachelor of Science - Electrical Engineering
Sankt Petersburg Maritime Academy
Sankt Petersburg, Russia06-1986
Skills
- Equipment maintenance
- Electrical troubleshooting
- Technical training
- Safety protocols
- Diagnostic skills
- Customer relationship management
Affiliations
- Classical music, martial arts , book reading
Certification
Industrial/ Constructional Electrician
Industrial Mechanic [Millwright]
Tech Masters Program / Tech Two Konecranes
Languages
English
Full Professional
Russian
Native/ Bilingual
Websites
References
References available upon request.
Timeline
Owner /Technician
A-Plus Service and Consulting
11.2016 - Current
Service Technician
Hycal Overhead Cranes
05.2012 - 02.2016
Service Technician
KONECRANES
09.2007 - 04.2012
Bachelor of Science - Electrical Engineering
Sankt Petersburg Maritime Academy
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