Proven leader with expertise in sales and team development. Achieved revenue goals and enhanced operational efficiency through strategic problem resolution and effective leadership.
Overview
8
8
years of professional experience
Work History
General Manager
LA Fitness
Pico Rivera, CA
12.2023 - Current
Oversee daily operations to enhance efficiency and productivity across multiple departments.
Developed and executed sales strategies to achieve revenue goals.
Mentored sales team, enhancing performance through targeted coaching and training sessions.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed daily fitness center operations, ensuring high standards of cleanliness and safety compliance.
General Manager
LA Fitness
Downey, CA
04.2022 - 11.2023
Led operational initiatives to enhance member engagement and retention strategies.
Developed staff training programs to improve service quality and team performance.
Oversaw budget management, optimizing resource allocation for maximum profitability.
Implemented marketing campaigns to increase membership enrollment and brand visibility.
General Manager
LA Fitness
Garden Grove, CA
07.2020 - 03.2022
Analyzed performance metrics to identify areas for improvement in service delivery.
Fostered a positive work environment through effective team communication and conflict resolution strategies.
Collaborated with regional leadership on strategic planning and goal setting for facility growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant General Manager
LA Fitness
Downey, CA
03.2019 - 06.2020
Led team in delivering exceptional customer service experiences, enhancing member satisfaction and retention.
Developed and implemented operational strategies to optimize gym performance and maximize revenue streams.
Trained and mentored staff on best practices in sales, customer engagement, and fitness programming.
Streamlined facility operations by introducing efficient scheduling systems for staff and equipment usage.
Membership Sales Representative
LA Fitness
Santa Fe Springs, CA
09.2018 - 02.2019
Cultivated strong relationships with prospective members to enhance membership growth.
Conducted comprehensive tours of facilities, showcasing amenities and services to drive interest.
Collaborated with marketing team to implement promotional campaigns that increased engagement.
Analyzed member feedback to refine sales strategies and improve overall customer experience.