Alexa Salcedo
Stockton
Summary
Dedicated Psychology student at California State University, Stanislaus pursuing the Counseling M.A. (Pupil Personnel Services Credential) program to become a school counselor. Strong communication, leadership, conflict resolution, and relationship building skills through leadership roles in retail management and commission based sales. Experienced in training team members, providing excellent customer service, and working with diverse populations. I am passionate about helping students navigate academic, personal, and career decisions.
Overview
7
7
years of professional experience
Work History
Leader in Training
Buckle
Stockton, CA
09.2024 - Current
- Built strong relationships with diverse customers through personalized service
- Create customized product recommendations based on guest preferences, events, and personal style needs
- Coach and mentor associates through one on one training to improve customer service, communication, and sales performance
- Demonstrate strong multitasking,leadership, interpersonal communication, and relationship building skills in a commission based environment
Leader/Key Holder
Hollister Co.
Stockton, CA
11.2019 - 04.2024
- Demonstrated leadership by progressing from Lead to Ley Holder at Hollister Co.
- Manages opening and closing store operations while maintaining security and operational standards
- Resolved customer concerns and team challenges with professionalism, empathy, and problem solving
- Trained and supported new team members to support store performance and customer satisfaction
Education
Bachelor of Arts - Psychology
California State University, Stanislaus
Turlock, CA12-2026
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA05-2025
Skills
- Interpersonal Communication
- Leadership
- Conflict Resolution
- Relationship Building
- Mentoring & Team Development
- Bilingual communication
Timeline
Leader in Training
Buckle
09.2024 - Current
Leader/Key Holder
Hollister Co.
11.2019 - 04.2024
Bachelor of Arts - Psychology
California State University, Stanislaus
Associate of Arts - Psychology
San Joaquin Delta College